From Social Media Content to Purchase Decisions in Local Bakeries: Specification-Sensitive Trust Mediation in a Predominantly Student Sample

Social media research rarely explains whether visual esthetics, trust, and engagement jointly influence purchase decisions through content acceptance in local food retailing. This study examines their direct and indirect associations among bakery consumers in Riobamba, Ecuador, by integrating stimulus–organism–response, information-adoption, and elaboration-likelihood perspectives. A face-to-face convenience survey yielded 300 complete responses from adults who had purchased from a bakery within the preceding six months. The sample was predominantly student-based (57.7%), which restricts population-wide generalization. PLS-SEM was applied with 10,000 bootstrap subsamples, PLSpredict, CVPAT, and an AC5-deletion sensitivity analysis. Trust and engagement positively predicted content acceptance and purchase decisions, whereas visual esthetics showed no significant direct or indirect association. Content acceptance predicted purchase decisions. Engagement mediation remained significant in both specifications. The trust indirect effect was significant in the five-item primary model but became borderline and inferentially inconclusive after AC5 was removed; H8b is therefore classified as partially/conditionally supported. The model explained 73.3% of content acceptance and 66.2% of purchase decisions and outperformed the linear predictive benchmark. Unresolved discriminant-validity concerns between engagement and acceptance further qualify the findings. Thus, the evidence identifies relational credibility and engagement as relevant correlates of bakery purchase decisions within this student-heavy convenience sample, while the cross-sectional design precludes causal and population-level inference.

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Journal
Journal of theoretical and applied electronic commerce research
Published
2026-10-28
DOI
https://doi.org/10.3390/jtaer21110392
Primary Topic
Digital Marketing and Social Media
Type
article
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article

From Social Media Content to Purchase Decisions in Local Bakeries: Specification-Sensitive Trust Mediation in a Predominantly Student Sample

Giovanny Lenin Haro-Sosa, Adriana Margarita Morales Noriega, María Belén Bastidas Aráuz, Efraín Rodrigo Romero Machado et al.
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Journal of theoretical and applied electronic commerce research
Digital Marketing and Social Media
article

From Social Media Content to Purchase Decisions in Local Bakeries: Specification-Sensitive Trust Mediation in a Predominantly Student Sample

Giovanny Lenin Haro-Sosa, Adriana Margarita Morales Noriega, María Belén Bastidas Aráuz, Efraín Rodrigo Romero Machado, Ana Matilde Moreno Guerra, Edwin Antamba, Telmo Marcelo Zambrano Núñez, Cesar Alfredo Cabezas Guerrero, Paúl Roberto Pino Falconí, María José Andrade Albán
article en

Abstract

Social media research rarely explains whether visual esthetics, trust, and engagement jointly influence purchase decisions through content acceptance in local food retailing. This study examines their direct and indirect associations among bakery consumers in Riobamba, Ecuador, by integrating stimulus–organism–response, information-adoption, and elaboration-likelihood perspectives. A face-to-face convenience survey yielded 300 complete responses from adults who had purchased from a bakery within the preceding six months. The sample was predominantly student-based (57.7%), which restricts population-wide generalization. PLS-SEM was applied with 10,000 bootstrap subsamples, PLSpredict, CVPAT, and an AC5-deletion sensitivity analysis. Trust and engagement positively predicted content acceptance and purchase decisions, whereas visual esthetics showed no significant direct or indirect association. Content acceptance predicted purchase decisions. Engagement mediation remained significant in both specifications. The trust indirect effect was significant in the five-item primary model but became borderline and inferentially inconclusive after AC5 was removed; H8b is therefore classified as partially/conditionally supported. The model explained 73.3% of content acceptance and 66.2% of purchase decisions and outperformed the linear predictive benchmark. Unresolved discriminant-validity concerns between engagement and acceptance further qualify the findings. Thus, the evidence identifies relational credibility and engagement as relevant correlates of bakery purchase decisions within this student-heavy convenience sample, while the cross-sectional design precludes causal and population-level inference.

Journal of theoretical and applied electronic commerce researchVol. 21(11)
Escuela Superior Politécnica del Chimborazo (EC)
Openalex Percentile: Top 6%
Digital Marketing and Social Media
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