The Transformation of Digital China: Harnessing the Potential of Data, Cloud and AI

The case, set in 2024, describes the transformation of Digital China, a large IT services company in China that had grown proactively and ambitiously into new digital services, including artificial intelligence (AI). The case briefly describes the company’s background so we can see how it has evolved over the years alongside the major technology changes in the broader business environment. It then goes into detail on the shift to data services, cloud computing and AI offerings over the last five years.As well as describing what Digital China does and how it works, the case also showcases the vision and ‘theories’ of its CEO, Mr Guo Wei. Mr Guo has some interesting and provocative ideas about how the digital revolution is changing the nature of competitive advantage, and the case gives the students exposure to these ideas in a way that should stimulate debate.