Comparative Study on the Perceptions of Residents and Inspectors Regarding the In-Unit Fire Safety Inspection System in Multi-family Housing

In this study, a survey was conducted with residents and inspectors in multifamily housing to identify ways to improve the effectiveness of the in-unit fire safety inspection system. Their perceptions, satisfaction levels, perceived problems, and support system requirements were comparatively analyzed. Residents recognized the necessity of in-unit inspections but lacked understanding of the system and inspection methods, whereas inspectors showed a high level of institutional understanding but lower recognition of the need for in-unit inspections, confirming a perception gap. Satisfaction was significantly lower among the inspectors. Both groups identified inspectors' awareness as the primary problem, whereas inspectors additionally pointed to the result collection method and residents’ inspection frequency. Both groups agreed on the need for a support system, with residents prioritizing information provision and inspectors administrative support. The findings empirically identify the stakeholder perception gap and provide baseline data for institutional improvements and support system design.