The Role of Electronic Human Resources Management in improving the Services Quality at King Saud University

Countries and institutions are accelerating towards developing and using technology, and it competing with each other to possess and use it due to its major role in achieving high rates of productivity and quality. Since the human resource is the basic element in the production/service process, it is the duty of institutions to take care of it by providing quality services that ensure the process of recruitment, development, motivation, and training in a sustainable manner. Therefore, the interest of institutions and business organizations has increased in an unprecedented way to develop the work of human resources, as they are the most prominent growth factors that enable institutions to face the challenges surrounding them. The technology emergence has created serious challenges to change the traditional method of managing institutions in general, and managing human resources in particular.