Del logro a la pertenencia: Motivación, permanencia y contribución más allá de las metas en la Jurisdicción Coactiva

The study examined the association between work motivation and organizational commitment in the Coactive Jurisdiction Directorate of Bogotá’s water utility and identified directions for strengthening institutional ties. A mixed, descriptive, correlational design combined questionnaire responses from 70 employees with five semistructured interviews. Fifteen motivation items assessed achievement, power, and affiliation, and eighteen items assessed affective, continuance, and normative commitment. Overall motivation averaged 4.19, while overall commitment averaged 3.75. The global scores were positively associated, r = .637, p < .001. Affective commitment was higher among permanent and discretionary employees than among service contractors, t(66) = 3.59, p < .001; only achievement motivation differed across work areas, F(2, 64) = 4.18, p = .020. Favorable ratings of achievement and belonging coexisted with a lower rating of full integration into the organization, while reasons for staying encompassed affective attachment, perceived costs of leaving, and moral obligation. Interviews situated belonging, reasons to stay, and opportunities to contribute within experiences of recognition, participation, development, and communication. Because the cross-sectional design supports association rather than causal inference, the proposed organizational actions require subsequent evaluation; extra-role contribution, which emerged in qualitative accounts but was not measured by the questionnaire, is proposed as a direction for future research.