Communicating for Resilience: Risk Communication and Community-Based Disaster Preparedness through The Corporate Social Responsibility Program of Pt Pertamina Patra Niaga Fuel Terminal Poso

Disaster preparedness requires not only access to risk information but also effective communication, community participation, and multi-stakeholder collaboration. This study aims to analyze risk communication practices in the Corporate Social Responsibility (CSR) program Disaster Response School implemented by PT Pertamina Patra Niaga Fuel Terminal Poso in Moengko Village, Poso Regency, Central Sulawesi. The study employs a qualitative descriptive approach, with data obtained through in-depth interviews with six informants representing the company, village government, Disaster Preparedness Team, disaster management agency, school, and community, as well as program documentation. The results indicate that risk communication is conducted through face-to-face awareness sessions, visual media, interactive training, and evacuation simulations. This approach provides participants with the opportunity to understand safety procedures and practice basic preparedness skills. Community involvement in determining evacuation routes and safety needs also highlights the importance of two-way communication that bridges technical knowledge with local experience. Collaboration among the company, government, school, and community supports program implementation, while the local philosophy of Sintuwu Maroso, which emphasizes unity and togetherness, serves as a relevant cultural context for collective preparedness. However, several challenges remain, including equitable participation, training continuity, coordination of information updates, and the maintenance of safety facilities and institutional capacity as CSR support is reduced or comes to an end. This study underscores the importance of sustainable, participatory, and risk communication adapted to the local context in supporting community-based disaster preparedness. The findings primarily represent the experiences and perceptions of the informants, rather than a measurement of long-term impacts on behavioral change or disaster risk reduction.