Beyond Paychecks: HRM Strategies for Commitment and Turnover Intentions of Public Healthcare Workers During Crises in Saudi Arabia
ABSTRACT This study examines the effectiveness of human resource management (HRM) practices in reducing turnover intentions and strengthening organizational commitment among public healthcare workers in Saudi Arabia during crises. Using survey data from public healthcare employees across three regions, the findings reveal that comprehensive training and organizational support for work‐life balance significantly reduce turnover intentions, while financial incentives have limited effects. The influence of HRM practices varies by occupation groups, with healthcare professionals responding more strongly to training than administrative staff. These results challenge the assumption that financial rewards are the primary retention tool in Saudi Arabia's public sector and highlight the importance of supportive and developmental HRM practices in centralized healthcare systems. This study provides valuable insights for policymakers and public health managers for strengthening workforce stability in Saudi Arabia and other developing or transitional state contexts during crisis conditions.
Authors
- MohseN Alattas (ORCID: https://orcid.org/0009-0002-5551-0086)
- Simon A. Andrew (ORCID: https://orcid.org/0000-0002-9221-9557)
- Joohi Kim (ORCID: https://orcid.org/0009-0003-9694-5999)
- Yu Shi (ORCID: https://orcid.org/0000-0002-6954-2268)
- Hee Soun Jang (ORCID: https://orcid.org/0000-0001-7891-0440)
Institutions
- University of North Texas (US)
- Riyadh Armed Forces Hospital (SA)
- King Abdul Aziz University Hospital (SA)
- Tarleton State University (US)
Publication Details
- Journal
- Public Administration and Development
- Published
- 2026-10-19
- DOI
- https://doi.org/10.1002/pad.70133
- Primary Topic
- Employee Performance and Management
- Type
- article
- Field-Weighted Citation Impact
- 0.00