Matching Minds and Messages: The “Why” and “How” of Boosting Savings Through Construal Alignment
ABSTRACT Extant research has examined how financial message framing influences consumer behavior. However, little is known about whether the effectiveness of such messages depends on enduring individual traits such as Personal Saving Orientation (PSO)—a chronic disposition to integrate saving into daily life. Drawing on Construal Level Theory (CLT), we propose that message effectiveness depends on the fit between the construal level of financial messages and consumers' PSO. Specifically, high‐PSO consumers respond more favorably to low‐level (“how to save”) appeals, whereas low‐PSO consumers respond more favorably to high‐level (“why to save”) appeals. We further propose that construal‐PSO fit sequentially enhances perceived message relevance, goal importance, and ultimately willingness to save. The proposed model received consistent support across three experiments employing both scenario‐based manipulations and real financial advertisements. Our findings extend CLT by identifying PSO as a critical boundary condition for financial message framing and advance persuasion research by demonstrating that message‐trait fit shapes saving intentions through perceived relevance and goal importance. Managerially, the findings challenge one‐size‐fits‐all savings campaigns and show how tailoring “why” and “how” appeals to consumers' PSO enhances communication effectiveness.
Authors
- Anju Gupta (ORCID: https://orcid.org/0000-0002-7143-1022)
- Tathagata Ghosh (ORCID: https://orcid.org/0000-0001-9021-6179)
- Sridhar Guda (ORCID: https://orcid.org/0009-0004-6887-3606)
- Irfan Shamim (ORCID: https://orcid.org/0009-0007-8148-3006)
Institutions
- Management Development Institute (IN)
- The NorthCap University (IN)
- Indian Institute of Management Kozhikode (IN)
- Manipal Academy of Higher Education (IN)
- T A Pai Management Institute (IN)
- Great Lakes Institute of Management (IN)
Publication Details
- Journal
- Journal of Consumer Behaviour
- Published
- 2026-10-18
- DOI
- https://doi.org/10.1002/cb.70260
- Primary Topic
- Financial Literacy, Pension, Retirement Analysis
- Type
- article
- Field-Weighted Citation Impact
- 0.00