“You Don’t Say Employee; You Say Colleague!”: How Strategic Vocabulary Becomes Authoritative Over Time

Background: When understanding strategy as communicatively constituted, it matters who or what is authorized to strategize. Purpose: This article foregrounds vocabulary as an authorizing actor. Research Design: Drawing on a case study of strategic change, it examines how strategic vocabulary—words representing an aspirational strategic direction—becomes authoritative in the sense of allowing communicative acts to participate in strategizing. Analysis: In the organization serving as a case study, a strategy team aiming to flatten hierarchies introduced less hierarchically connoted words. Taking one word as an example, I identify aspirational coupling , normative grounding, and substantial linkage as phases through which strategic vocabulary acquires authority. Results: This three-phase model illustrates how vocabulary transforms into an authorizing actor and how the vocabulary’s authority interacts with other aspects of communication such as voice and genre. Conclusions: The study provides a vocabulary perspective on authorization in strategizing and highlights how efforts to flatten hierarchies by switching vocabulary can intensify contradictions between various authorities.

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Publication Details

Journal
Management Communication Quarterly
Published
2026-10-09
DOI
https://doi.org/10.1177/08933189261489498
Primary Topic
Management and Organizational Studies
Type
article
Field-Weighted Citation Impact
0.00
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article

“You Don’t Say Employee; You Say Colleague!”: How Strategic Vocabulary Becomes Authoritative Over Time

Milena Leybold
Management Communication Quarterly
Management and Organizational Studies
article

“You Don’t Say Employee; You Say Colleague!”: How Strategic Vocabulary Becomes Authoritative Over Time

Milena Leybold
article en

Abstract

Background: When understanding strategy as communicatively constituted, it matters who or what is authorized to strategize. Purpose: This article foregrounds vocabulary as an authorizing actor. Research Design: Drawing on a case study of strategic change, it examines how strategic vocabulary—words representing an aspirational strategic direction—becomes authoritative in the sense of allowing communicative acts to participate in strategizing. Analysis: In the organization serving as a case study, a strategy team aiming to flatten hierarchies introduced less hierarchically connoted words. Taking one word as an example, I identify aspirational coupling , normative grounding, and substantial linkage as phases through which strategic vocabulary acquires authority. Results: This three-phase model illustrates how vocabulary transforms into an authorizing actor and how the vocabulary’s authority interacts with other aspects of communication such as voice and genre. Conclusions: The study provides a vocabulary perspective on authorization in strategizing and highlights how efforts to flatten hierarchies by switching vocabulary can intensify contradictions between various authorities.

Management Communication Quarterly
Johannes Kepler University of Linz (AT)
Openalex Percentile: Top 6%
Management and Organizational Studies
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“You Don’t Say Employee; You Say Colleague!”: How Strategic Vocabulary Becomes Authoritative Over Time — Milena Leybold · Management Communication Quarterly (2026) | TGRS Research Map | TGRS