Prospective evaluation of a real-time AI assistant for outpatient documentation and quality control

Abstract Outpatient electronic medical record (EMR) quality is highly variable, yet few tools exist to support real-time documentation. Here we developed SMART-ASSISTANT, an end-to-end AI system that automates EMR writing for outpatients through integrated audio transcription, structured EMR generation, quality control, and assisted diagnosis. Using abdominal pain as the exemplar, model performance was validated in simulated, retrospective, multi-reader multi-case (MRMC), and prospective cohort studies. SMART-ASSISTANT outperformed GPT-4 in identifying key clinical features (symptoms: 100.00% vs 19.20%; onset characteristics: 85.60% vs 45.60%; disease progression: 89.60% vs 45.40%; all P <0.001). In the MRMC study, physicians rated AI-assisted EMRs significantly higher than human-generated ones for completeness (4.27 vs 3.92, P <0.001) and diagnostic correlation (2.53 vs 2.33, P <0.001). In the prospective cohort, AI-generated EMRs showed higher integrity than physician-generated EMRs (3.50 vs 3.21, P =0.008), but lower factuality (3.34 vs 4.01, P <0.001), with no significant differences in normativity, readability, or logicality. SMART-ASSISTANT may support outpatient documentation by improving information completeness, but physician verification remains essential. Trial registration : Chinese Clinical Trial Registry, ChiCTR2400086606. Registered 08 July 2024, https://www.chictr.org.cn/ .

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Publication Details

Journal
Scientific Reports
Published
2026-10-09
DOI
https://doi.org/10.1038/s41598-026-74833-5
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

Prospective evaluation of a real-time AI assistant for outpatient documentation and quality control

Bing Xiao, Chaijie Luo, Joseph J.Y. Sung, Jiamin Wang et al.
Scientific Reports
Artificial Intelligence in Healthcare and Education
article

Prospective evaluation of a real-time AI assistant for outpatient documentation and quality control

Bing Xiao, Chaijie Luo, Joseph J.Y. Sung, Jiamin Wang, Zhan Chen, Honggang Yu, Ting Yang, Mei Deng, Qinxuan Zu, Hongliu Du, Boru Chen, Wenxin Xue, Shuzhe Tan, Xueying Wang, Jialing Li
article en

Abstract

Abstract Outpatient electronic medical record (EMR) quality is highly variable, yet few tools exist to support real-time documentation. Here we developed SMART-ASSISTANT, an end-to-end AI system that automates EMR writing for outpatients through integrated audio transcription, structured EMR generation, quality control, and assisted diagnosis. Using abdominal pain as the exemplar, model performance was validated in simulated, retrospective, multi-reader multi-case (MRMC), and prospective cohort studies. SMART-ASSISTANT outperformed GPT-4 in identifying key clinical features (symptoms: 100.00% vs 19.20%; onset characteristics: 85.60% vs 45.60%; disease progression: 89.60% vs 45.40%; all P <0.001). In the MRMC study, physicians rated AI-assisted EMRs significantly higher than human-generated ones for completeness (4.27 vs 3.92, P <0.001) and diagnostic correlation (2.53 vs 2.33, P <0.001). In the prospective cohort, AI-generated EMRs showed higher integrity than physician-generated EMRs (3.50 vs 3.21, P =0.008), but lower factuality (3.34 vs 4.01, P <0.001), with no significant differences in normativity, readability, or logicality. SMART-ASSISTANT may support outpatient documentation by improving information completeness, but physician verification remains essential. Trial registration : Chinese Clinical Trial Registry, ChiCTR2400086606. Registered 08 July 2024, https://www.chictr.org.cn/ .

Scientific Reports
Nanyang Technological University (SG), Wuhan University (CN), Renmin Hospital of Wuhan University (CN)
Openalex Percentile: Top 19%
Artificial Intelligence in Healthcare and Education
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