Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence

Objective: This study aimed to examine the relationship between nurses’ job satisfaction and their patient-centered care competence, and to identify factors associated with these variables.Materials and Methods: This descriptive study was conducted with 336 nurses working in a city hospital in Istanbul between April and July 2026. Data were collected using a Descriptive Characteristics Form, the Job Satisfaction Scale (JSS), and the Patient-Centered Care Competence Scale (PCCS). Descriptive statistics, independent samples t-test, one-way ANOVA with Bonferroni correction, and Pearson correlation analysis were used for data analysis. Results: The mean Job Satisfaction Scale score was 55.71 ± 9.14, indicating moderate job satisfaction. The mean Patient-Centered Care Competence Scale score was 68.51 ± 9.04, reflecting a relatively high level of competence. A moderate, positive correlation was found between job satisfaction and patient-centered care competence (r = 0.495; p < 0.001). Nurses who received patient-centered care training had significantly higher job satisfaction scores (p < 0.05). Patient-centered care competence differed significantly according to nurses’ perceived professional competence (p < 0.05). Conclusion: The findings indicate that higher job satisfaction is associated with greater patient-centered care competence among nurses. Supporting nurses’ job satisfaction and providing patient-centered care training may enhance the quality of care. Healthcare administrators should consider strategies aimed at improving working conditions and professional development opportunities to strengthen both job satisfaction and patient-centered care competence.

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Publication Details

Journal
Balıkesır Health Sciences Journal
Published
2026-10-08
DOI
https://doi.org/10.53424/balikesirsbd.2004702
Primary Topic
Healthcare Education and Workforce Issues
Type
article
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article

Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence

Merve Kolcu, İrem Nur Özdemir, Aslıcan Çiçek
Balıkesır Health Sciences Journal
Healthcare Education and Workforce Issues
article

Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence

Merve Kolcu, İrem Nur Özdemir, Aslıcan Çiçek
article en

Abstract

Objective: This study aimed to examine the relationship between nurses’ job satisfaction and their patient-centered care competence, and to identify factors associated with these variables.Materials and Methods: This descriptive study was conducted with 336 nurses working in a city hospital in Istanbul between April and July 2026. Data were collected using a Descriptive Characteristics Form, the Job Satisfaction Scale (JSS), and the Patient-Centered Care Competence Scale (PCCS). Descriptive statistics, independent samples t-test, one-way ANOVA with Bonferroni correction, and Pearson correlation analysis were used for data analysis. Results: The mean Job Satisfaction Scale score was 55.71 ± 9.14, indicating moderate job satisfaction. The mean Patient-Centered Care Competence Scale score was 68.51 ± 9.04, reflecting a relatively high level of competence. A moderate, positive correlation was found between job satisfaction and patient-centered care competence (r = 0.495; p < 0.001). Nurses who received patient-centered care training had significantly higher job satisfaction scores (p < 0.05). Patient-centered care competence differed significantly according to nurses’ perceived professional competence (p < 0.05). Conclusion: The findings indicate that higher job satisfaction is associated with greater patient-centered care competence among nurses. Supporting nurses’ job satisfaction and providing patient-centered care training may enhance the quality of care. Healthcare administrators should consider strategies aimed at improving working conditions and professional development opportunities to strengthen both job satisfaction and patient-centered care competence.

Balıkesır Health Sciences JournalVol. 15(3)
Sağlık Bilimleri Üniversitesi (TR)
Openalex Percentile: Top 7%
Healthcare Education and Workforce Issues
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Association Between Nurses’ Job Satisfaction and Self-Reported Patient-Centered Care Competence — Merve Kolcu, İrem Nur Özdemir, et al. · Balıkesır Health Sciences Journal (2026) | TGRS Research Map | TGRS