Cognitive Strategies, Sensitivity, Prejudice, and Elements of Inclusion among Social Workers

Abstract This study examines the interplay between cognitive and metacognitive strategies, environmental sensitivity, prejudice, bullying, and perceived self-efficacy in a small group of individuals working in the social sector. Using a mixed-method design, standardized questionnaires assessed cognitive strategies and sensory processing sensitivity, while semi-structured interviews explored experiences of prejudice and bullying. Results indicate that highly sensitive individuals often experience greater vulnerability to stress but also demonstrate enhanced emotional processing and empathy, which function as professional resources. Interviews revealed the complex dynamics of bullying, the pervasive impact of prejudice on social and professional relationships, and the pivotal role of self-efficacy in sustaining motivation and resilience. The findings highlight the importance of professional training and reflective practice in strengthening cognitive and relational competencies, challenging stereotypes, and fostering inclusive environments. By emphasizing the potential of educators and practitioners as agents of social change, this study contributes to understanding how individual and collective well-being can be enhanced through culturally and socially responsive pedagogical practices.