Ergonomics and Human-Centered Design Perspective

Global aging and the growing digital divide among older adults require more accessible and inclusive digital technologies. This study, developed as part of the national project “Age-It—Ageing Well in an Ageing Society,” aims to define design guidelines based on the scientific and methodological approaches of Ergonomics for Design and Human-Centered Design, with a view to improving the usability and acceptability of gerontechnology. The methodology adopted combines a systematic review of the scientific literature using the PRISMA framework, a focus group with people over 65, and a workshop with designers to gather empirical data and multidisciplinary design perspectives. Analysis of the results led to the development of a set of guidelines organized into four specific categories: cognitive, sensory, functional, and systemic aspects. These categories reflect the main challenges associated with the interaction between older adults and technology, taking into account factors such as memory, attention, linguistic comprehension, motor skills, sensory perception, and sociocultural barriers. The proposed guidelines aim to support designers, researchers, and companies in developing physical-digital interfaces and devices that are accessible, understandable, and engaging for older users, thereby promoting active and healthy aging. The contribution combines ergonomics and participatory design, bridging the gap between technology and the needs of older people, and lays the foundations for future applications in the field of digital health.