Industry 4.0 readiness in electrical companies

This study examines the readiness of electrical companies to adopt Industry 4.0 principles, focusing on the degree of product customization and communication practices within customer and supply chains. Using a questionnaire survey via GoogleForms, data was collected from 28 companies in the electrical industry. The results showed that 63% of companies offer full product customization, indicating advanced technology integration, while 23% of companies only allow partial customization, indicating a transitional phase towards Industry 4.0 adoption. However, 14% stick to fixed product portfolios, reflecting limited flexibility and readiness for digital transformation. The communication analysis further revealed that most companies still rely on traditional methods such as electronic and telephone communication to interact with suppliers and customers, with only 10% achieving fully automated digital integration. This study highlights significant gaps in digitalisation and provides useful insights in terms of technology adoption and communication strategies in line with Industry 4.0 principles.