Performance Appraisal and Employee Development in Rivers State Primary Healthcare Management Board, 2015 – 2025
The overall success of any organization depends on the quality of human resources and the approaches adopted to develop their skills and capabilities towards performance and productivity. The performance appraisal exercise is aimed at assessing employees’ performance while acquainting workers with the necessary skills required for improving staff performance and organizational productivity. However, this study examined performance appraisal management and employee development in the Rivers State Primary Healthcare Management Board, 2015 – 2025. The study adopted the survey research design with a population of 133. Victor Vroom's expectancy theory and goal-setting theory were used as the theoretical frameworks. Data were analyzed using the 4-point Likert scale options of strongly agreed, agreed, disagreed and strongly disagreed, while Pearson Product Moment Correlation was used to test hypotheses. Findings reveal, amongst others,that performance appraisal criteria often focus too much on short-term targets rather than growth; employees prioritize tasks over skill enhancement, leading to stagnation and disengagement. Unclear or biased criteria also demotivate staff, reducing productivity. Also, the boardis sometimes influenced by external political factors rather than systematic talent development;a structured appraisal feedback mechanism is often lacking, which then creates leadership vacuums and skill shortages. Meanwhile, misaligned career paths and limited growth opportunities have led to disengagement, high turnover, and stagnant skill development, hindering organizational productivity, corporate objectives, overall efficiency, staff morale, and innovation. Finally, political influence, subjectivity and bias in evaluation, poor communication, overemphasis on quantitative metrics, inadequacy in addressing career development, low reliability and validity of the performance appraisal technique, negative ratings that affect interpersonal relations and industrial relations systems, influence of external environmental factors and uncontrollable internal factors, and poor feedback are the major outcomes affecting employees’ professional development in performance appraisal in the Rivers State Primary HealthCare Management SystemThe study recommended, amongst others, that the Rivers State Primary Healthcare Management Board should train appraisers or superior managers to combat subjectivity and mitigate their biases to enhance staff development programmes. Also, the Board should decouple leadership advancement from political favour. The Board should also redesign appraisal feedback systems to include measurable performance indicators, periodic feedback sessions, supervisor accountability, and direct linkage between performance outcomes and incentives. The Board must shift from rigid, vertical hierarchies to dynamic, skill-based growth models
Authors
- Chukwunonye Abovu Akujuru
- Dukori, Promise Meneborlo; Chukwunonye Abovu Akujuru, Ph.D & O.J. Osai, Ph.D
- Ph.D O.J. Osai
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2026-10-05
- DOI
- https://doi.org/10.5281/zenodo.23161228
- Primary Topic
- Employee Performance and Management
- Type
- article
- Field-Weighted Citation Impact
- 0.00