Pengaruh Perceived Usefulness dan Perceived Ease of Use terhadap Purchase Intention melalui Attitude Toward Using AI pada Mahasiswa Gen Z Pengguna Shopee

The rapid development of Artificial Intelligence (AI) in e-commerce has changed how consumers search for products, obtain recommendations, and interact with digital shopping platforms. However, research examining the role of Perceived Usefulness and Perceived Ease of Use in shaping Purchase Intention through Attitude Toward Using AI among Generation Z in the Indonesian e-commerce context remains limited. This study aims to analyze the effects of Perceived Usefulness and Perceived Ease of Use on Purchase Intention, with Attitude Toward Using AI as a mediating variable among Generation Z students who use AI features on Shopee at Universitas Negeri Padang. This study employed a quantitative approach involving 250 Generation Z students who use Shopee, selected using purposive sampling. The respondents were predominantly female (64.4%) and aged 18–21 years (52.4%). Data were collected through an online questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that Perceived Usefulness and Perceived Ease of Use have positive and significant effects on Attitude Toward Using AI and Purchase Intention. Attitude Toward Using AI also has a positive and significant effect on Purchase Intention and mediates the effects of Perceived Usefulness and Perceived Ease of Use on Purchase Intention. The structural model explains 20.5% of the variance in Attitude Toward Using AI and 44.2% of the variance in Purchase Intention. This study contributes to extending the application of the Technology Acceptance Model in explaining purchase intention in AI-supported e-commerce among Generation Z in Indonesia.

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Publication Details

Journal
MUQADDIMAH Jurnal Ekonomi Manajemen Akuntansi dan Bisnis
Published
2026-10-29
DOI
https://doi.org/10.59246/kpqrnt23
Primary Topic
Technology Adoption and User Behaviour
Type
article
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article

Pengaruh Perceived Usefulness dan Perceived Ease of Use terhadap Purchase Intention melalui Attitude Toward Using AI pada Mahasiswa Gen Z Pengguna Shopee

Arief Rio Maulana, Thania Ananta
2 links
MUQADDIMAH Jurnal Ekonomi Manajemen Akuntansi dan Bisnis
Technology Adoption and User Behaviour
article

Pengaruh Perceived Usefulness dan Perceived Ease of Use terhadap Purchase Intention melalui Attitude Toward Using AI pada Mahasiswa Gen Z Pengguna Shopee

Arief Rio Maulana, Thania Ananta
article en

Abstract

The rapid development of Artificial Intelligence (AI) in e-commerce has changed how consumers search for products, obtain recommendations, and interact with digital shopping platforms. However, research examining the role of Perceived Usefulness and Perceived Ease of Use in shaping Purchase Intention through Attitude Toward Using AI among Generation Z in the Indonesian e-commerce context remains limited. This study aims to analyze the effects of Perceived Usefulness and Perceived Ease of Use on Purchase Intention, with Attitude Toward Using AI as a mediating variable among Generation Z students who use AI features on Shopee at Universitas Negeri Padang. This study employed a quantitative approach involving 250 Generation Z students who use Shopee, selected using purposive sampling. The respondents were predominantly female (64.4%) and aged 18–21 years (52.4%). Data were collected through an online questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) with SmartPLS 4. The results show that Perceived Usefulness and Perceived Ease of Use have positive and significant effects on Attitude Toward Using AI and Purchase Intention. Attitude Toward Using AI also has a positive and significant effect on Purchase Intention and mediates the effects of Perceived Usefulness and Perceived Ease of Use on Purchase Intention. The structural model explains 20.5% of the variance in Attitude Toward Using AI and 44.2% of the variance in Purchase Intention. This study contributes to extending the application of the Technology Acceptance Model in explaining purchase intention in AI-supported e-commerce among Generation Z in Indonesia.

MUQADDIMAH Jurnal Ekonomi Manajemen Akuntansi dan Bisnis
Openalex Percentile: Top 22%
Technology Adoption and User Behaviour
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