Cognitive Friction and the Illusion of Control: An Empirical Study on Sense of Agency and Responsibility Attribution in Medical AI Interactions

Medical AI interfaces can shape physicians’ agency, diagnostic behavior, and responsibility judgments. In a 2 × 2 within-subjects experiment, 60 radiologists interacted with prescriptive or dialectical interfaces featuring instrumental or placebo controls. We assessed explicit agency, intentional binding, rejection of erroneous AI recommendations, and responsibility allocation, supplemented by interviews. Placebo control was associated with high explicit agency but attenuated intentional binding. In the prescriptive-placebo condition, physicians attributed 62.0% of responsibility to themselves. Dialectical interaction increased rejection of erroneous AI recommendations from 31.8% to 70.3%. These findings show condition-dependent differences in agency measures, diagnostic decisions, and responsibility attribution. Because functional control and feedback predictability varied together, the cause of attenuated intentional binding remains uncertain. Intentional binding and responsibility attribution were analyzed separately; their co-occurrence does not establish mediation. The results support further testing of how interface design affects control and accountability in medical AI.

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Publication Details

Journal
International Journal of Human-Computer Interaction
Published
2026-09-30
DOI
https://doi.org/10.1080/10447318.2026.2737593
Primary Topic
Artificial Intelligence in Healthcare and Education
Type
article
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article

Cognitive Friction and the Illusion of Control: An Empirical Study on Sense of Agency and Responsibility Attribution in Medical AI Interactions

Zhifeng Zhao, Aojie Feng, Yuxuan Li, Liwen Fan
International Journal of Human-Computer Interaction
Artificial Intelligence in Healthcare and Education
article

Cognitive Friction and the Illusion of Control: An Empirical Study on Sense of Agency and Responsibility Attribution in Medical AI Interactions

Zhifeng Zhao, Aojie Feng, Yuxuan Li, Liwen Fan
article en

Abstract

Medical AI interfaces can shape physicians’ agency, diagnostic behavior, and responsibility judgments. In a 2 × 2 within-subjects experiment, 60 radiologists interacted with prescriptive or dialectical interfaces featuring instrumental or placebo controls. We assessed explicit agency, intentional binding, rejection of erroneous AI recommendations, and responsibility allocation, supplemented by interviews. Placebo control was associated with high explicit agency but attenuated intentional binding. In the prescriptive-placebo condition, physicians attributed 62.0% of responsibility to themselves. Dialectical interaction increased rejection of erroneous AI recommendations from 31.8% to 70.3%. These findings show condition-dependent differences in agency measures, diagnostic decisions, and responsibility attribution. Because functional control and feedback predictability varied together, the cause of attenuated intentional binding remains uncertain. Intentional binding and responsibility attribution were analyzed separately; their co-occurrence does not establish mediation. The results support further testing of how interface design affects control and accountability in medical AI.

International Journal of Human-Computer Interaction
Soochow University (TW), Soochow University (CN)
Peace, Justice and strong institutions
Openalex Percentile: Top 16%
Artificial Intelligence in Healthcare and Education
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Cognitive Friction and the Illusion of Control: An Empirical Study on Sense of Agency and Responsibility Attribution in Medical AI Interactions — Zhifeng Zhao, Aojie Feng, et al. · International Journal of Human-Computer Interaction (2026) | TGRS Research Map | TGRS