Product social currency: Conceptualization, measurement and nomological validity

The marketplace increasingly values products that function as social currency, yet the existing literature lacks a blueprint for understanding the attributes that characterize these products. Product social currency (PSC) refers to a socially constructed symbolic resource derived from consumers’ perceptions that a product’s concrete attributes and consumption experiences provide conversational value and facilitate self-expression and social expression. Using a mixed-methods approach, we first identified these three dimensions through qualitative research guided by grounded theory and then developed and validated a 12-item Product Social Currency Scale across diverse samples (N = 2,672). The scale demonstrated strong reliability, construct, and predictive and incremental validity for consumer brand engagement, purchase intention, and satisfaction. PSC also predicted word-of-mouth within a broader nomological network. These findings clarify social currency at the product level, distinguish PSC from brand social currency, and provide a practical tool for product development and marketing strategy.

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Publication Details

Journal
Journal of Business Research
Published
2026-09-29
DOI
https://doi.org/10.1016/j.jbusres.2026.116564
Primary Topic
Consumer Behavior in Brand Consumption and Identification
Type
article
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article

Product social currency: Conceptualization, measurement and nomological validity

Qiuyin Lou, Jian Li, Yanping Gong
Journal of Business Research
Consumer Behavior in Brand Consumption and Identification
article

Product social currency: Conceptualization, measurement and nomological validity

Qiuyin Lou, Jian Li, Yanping Gong
article en

Abstract

The marketplace increasingly values products that function as social currency, yet the existing literature lacks a blueprint for understanding the attributes that characterize these products. Product social currency (PSC) refers to a socially constructed symbolic resource derived from consumers’ perceptions that a product’s concrete attributes and consumption experiences provide conversational value and facilitate self-expression and social expression. Using a mixed-methods approach, we first identified these three dimensions through qualitative research guided by grounded theory and then developed and validated a 12-item Product Social Currency Scale across diverse samples (N = 2,672). The scale demonstrated strong reliability, construct, and predictive and incremental validity for consumer brand engagement, purchase intention, and satisfaction. PSC also predicted word-of-mouth within a broader nomological network. These findings clarify social currency at the product level, distinguish PSC from brand social currency, and provide a practical tool for product development and marketing strategy.

Journal of Business ResearchVol. 218
Central South University of Forestry and Technology (CN), Central South University (CN), Anhui University (CN)
Openalex Percentile: Top 6%
Consumer Behavior in Brand Consumption and Identification
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