Learning How to Write as a Cyborg

Discussions of generative artificial intelligence (GenAI) focus on describing AI as either a tool or a collaborator. Such discussions do not fully grasp GenAI's transformative impact. This article proposes a model of cyborg learning that outlines the skills necessary for using GenAI effectively: background knowledge, critical evaluation of AI output, and rhetorical integration of AI output. Presenting multiple use cases from the literature in technical and professional communication and the author's own experience, the article illustrates how to write as a cyborg.

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Publication Details

Journal
Journal of Business and Technical Communication
Published
2026-09-28
DOI
https://doi.org/10.1177/10506519261485275
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
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article

Learning How to Write as a Cyborg

Eric Sentell
Journal of Business and Technical Communication
AI in Service Interactions
article

Learning How to Write as a Cyborg

Eric Sentell
article en

Abstract

Discussions of generative artificial intelligence (GenAI) focus on describing AI as either a tool or a collaborator. Such discussions do not fully grasp GenAI's transformative impact. This article proposes a model of cyborg learning that outlines the skills necessary for using GenAI effectively: background knowledge, critical evaluation of AI output, and rhetorical integration of AI output. Presenting multiple use cases from the literature in technical and professional communication and the author's own experience, the article illustrates how to write as a cyborg.

Journal of Business and Technical Communication
Southeast Missouri State University (US)
Quality Education
Openalex Percentile: Top 9%
AI in Service Interactions
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