Digital Human Resource Transformation at XL Axiata

This conceptual working paper revisits an ARTDO International presentation delivered in 2017 about digital human capital practices at XL Axiata. It examines three change moves—simplifying organisation design, establishing digital ways of work and leading by example—and four workstreams: digital people capability, digital HC systems, an internal digital ecosystem and digital employer branding. The paper relates the presentation to research on digital HR transformation and identifies questions for future evaluation. It is based on historical presentation slides, reports no new field research and has not been peer reviewed.