Service Design Asymmetry in Digital Finance: An Empirical Investigation of Touchpoint Usability, Blueprint Reliability, and Lifestyle Functionality as Drivers of User Engagement in Indian Fintech Applications
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Authors
- R.B. Thakkar
- Belur Baxi
- Dr. Sunny Wadhavaniya
Publication Details
- Journal
- Zenodo (CERN European Organization for Nuclear Research)
- Published
- 2026-09-18
- DOI
- https://doi.org/10.5281/zenodo.22826862
- Primary Topic
- Technology Adoption and User Behaviour
- Type
- article
- Field-Weighted Citation Impact
- 0.00