After-hours digital demands and police stress: moderating roles of personality, leadership, and team-member interaction

This study examines associations between supervisors’ after-hours digital work requests and job stress, burnout, and quality of life among frontline police officers using a cross-sectional, multilevel survey design. Drawing on the Job Demands–Resources framework, we investigate whether individual personality traits and group-level leadership and team interactions moderate these associations.After-hours digital demands are conceptualised as a specific form of technologically mediated job demand that extends work boundaries and may constrain opportunities for recovery. Using generalised structural equation modelling and hierarchical linear modelling, results show that after-hours digital demands are positively associated with job stress and burnout and negatively associated with quality of life. Personality moderation was not uniform only extraversion significantly moderated the after-hours digital demand–stress association, and the positive interaction indicated an amplifying rather than buffering pattern.These findings highlight the importance of organisational boundary governance and cautious interpretation of individual-difference effects when managing after-hours connectivity demands. Because the study is cross-sectional, these implications should be interpreted as organisational options to be evaluated rather than as evidence that any specific intervention is more effective than another.

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Publication Details

Journal
Psychology and Health
Published
2026-09-18
DOI
https://doi.org/10.1080/08870446.2026.2731568
Primary Topic
Technostress in Professional Settings
Type
article
Field-Weighted Citation Impact
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article

After-hours digital demands and police stress: moderating roles of personality, leadership, and team-member interaction

Cheng-Chung Cho, Rui‐Hsin Kao
Psychology and Health
Technostress in Professional Settings
article

After-hours digital demands and police stress: moderating roles of personality, leadership, and team-member interaction

Cheng-Chung Cho, Rui‐Hsin Kao
article en

Abstract

This study examines associations between supervisors’ after-hours digital work requests and job stress, burnout, and quality of life among frontline police officers using a cross-sectional, multilevel survey design. Drawing on the Job Demands–Resources framework, we investigate whether individual personality traits and group-level leadership and team interactions moderate these associations.After-hours digital demands are conceptualised as a specific form of technologically mediated job demand that extends work boundaries and may constrain opportunities for recovery. Using generalised structural equation modelling and hierarchical linear modelling, results show that after-hours digital demands are positively associated with job stress and burnout and negatively associated with quality of life. Personality moderation was not uniform only extraversion significantly moderated the after-hours digital demand–stress association, and the positive interaction indicated an amplifying rather than buffering pattern.These findings highlight the importance of organisational boundary governance and cautious interpretation of individual-difference effects when managing after-hours connectivity demands. Because the study is cross-sectional, these implications should be interpreted as organisational options to be evaluated rather than as evidence that any specific intervention is more effective than another.

Psychology and Health
Northern Border University (SA), Jingning County People's Hospital (CN)
Decent work and economic growth
Openalex Percentile: Top 7%
Technostress in Professional Settings
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After-hours digital demands and police stress: moderating roles of personality, leadership, and team-member interaction — Cheng-Chung Cho, Rui‐Hsin Kao · Psychology and Health (2026) | TGRS Research Map | TGRS