Who benefits from electronic communications data in psychotherapy? Predictors of outcome and alliance in a pooled randomized trial database

Objective: Three recent pilot randomized clinical trials found no overall advantage of clinician dashboards containing information from patients’ electronic communications over treatment-as-usual (TAU). The current pooled post-hoc study examined patient characteristics and electronic-communication measures as exploratory moderators of depressive-symptom outcomes and predictors of therapeutic alliance, with the goal of generating hypotheses for future trials.Methods: Outcome measures were the Patient Health Questionnaire-8 (PHQ-8) and Working Alliance Inventory (WAI). Using pooled data across the three studies (N = 289 with PHQ-8 slopes; N = 301 in the full baseline database), regression analyses tested demographic, functioning, electronic-communication activity, and language variables, controlling for study membership.Results: Gender and Black racial identity showed interactions with treatment in predicting PHQ-8 slopes, although the Black racial identity finding was based on only seven intervention patients and requires caution. Number of electronic-communication platforms also interacted with treatment: high-platform users had relatively poor outcomes in TAU but improved comparably to low-platform users in the intervention. Greater first-person singular pronoun use was associated with stronger therapeutic alliance (partial r = .39).Conclusion: These exploratory findings identify candidate moderators and process markers for a prospective study. Future trials should directly assess patient preference for incorporating electronic communications, standardize and measure clinician dashboard engagement, and replicate candidate moderators before clinical recommendations are made.Trial registration: ClinicalTrials.gov identifier: NCT04011540.Trial registration: ClinicalTrials.gov identifier: NCT03712267.Trial registration: ClinicalTrials.gov identifier: NCT03925038.

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Publication Details

Journal
Psychotherapy Research
Published
2026-09-17
DOI
https://doi.org/10.1080/10503307.2026.2734089
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
0.00

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article

Who benefits from electronic communications data in psychotherapy? Predictors of outcome and alliance in a pooled randomized trial database

Leslie Miller, Rachel Y. Chiu, Peter P. Zandi, Mary Beth Connolly Gibbons et al.
Psychotherapy Research
Digital Mental Health Interventions
article

Who benefits from electronic communications data in psychotherapy? Predictors of outcome and alliance in a pooled randomized trial database

Leslie Miller, Rachel Y. Chiu, Peter P. Zandi, Mary Beth Connolly Gibbons, Paul Crits-Christoph, IPSIT V. VAHIA, Nic Kodkany, Yaz Liow, Robert Gallop
article en

Abstract

Objective: Three recent pilot randomized clinical trials found no overall advantage of clinician dashboards containing information from patients’ electronic communications over treatment-as-usual (TAU). The current pooled post-hoc study examined patient characteristics and electronic-communication measures as exploratory moderators of depressive-symptom outcomes and predictors of therapeutic alliance, with the goal of generating hypotheses for future trials.Methods: Outcome measures were the Patient Health Questionnaire-8 (PHQ-8) and Working Alliance Inventory (WAI). Using pooled data across the three studies (N = 289 with PHQ-8 slopes; N = 301 in the full baseline database), regression analyses tested demographic, functioning, electronic-communication activity, and language variables, controlling for study membership.Results: Gender and Black racial identity showed interactions with treatment in predicting PHQ-8 slopes, although the Black racial identity finding was based on only seven intervention patients and requires caution. Number of electronic-communication platforms also interacted with treatment: high-platform users had relatively poor outcomes in TAU but improved comparably to low-platform users in the intervention. Greater first-person singular pronoun use was associated with stronger therapeutic alliance (partial r = .39).Conclusion: These exploratory findings identify candidate moderators and process markers for a prospective study. Future trials should directly assess patient preference for incorporating electronic communications, standardize and measure clinician dashboard engagement, and replicate candidate moderators before clinical recommendations are made.Trial registration: ClinicalTrials.gov identifier: NCT04011540.Trial registration: ClinicalTrials.gov identifier: NCT03712267.Trial registration: ClinicalTrials.gov identifier: NCT03925038.

Psychotherapy Research
Harvard University (US), Johns Hopkins University (US), West Chester University (US), University of Pennsylvania (US)
Once Upon A Time Foundation
Gender equality
Openalex Percentile: Top 9%
Digital Mental Health Interventions
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