Pragmatic GAI continuance through human-AI collaboration amid trendiness and creepiness

As generative artificial intelligence (GAI) becomes embedded in university learning, understanding why students continue using it is increasingly important. This study integrates the Expectation-Confirmation Model (ECM) and Task-Technology Fit (TTF) with Collaborative Effectiveness, Trendiness, and Creepiness to explain students’ GAI continuance. Survey data from 271 university students were analyzed using PLS-SEM. The model explained 63.6% of the variance in continuance intention. Notably, TTF did not directly increase Perceived Usefulness; instead, its effect emerged through Confirmation, indicating that task fit becomes valuable when students’ actual experiences confirm their expectations. Collaborative Effectiveness, by contrast, directly enhanced Perceived Usefulness while also operating through Confirmation. These post-use evaluations subsequently strengthened Satisfaction and Continuance Intention, revealing distinct but complementary pathways from functional fit and human–AI collaboration to continued use. Trendiness also promoted continuance, whereas Creepiness showed no significant direct effect. The findings extend post-adoption research by demonstrating how TTF is translated into sustained GAI use through experiential confirmation and subsequent post-use evaluations. Practically, universities should move beyond simply providing AI access and design task-aligned learning activities that enable effective human–AI collaboration, verify AI outputs, and turn initial adoption into sustainable academic use.

Authors

Institutions

Publication Details

Journal
Scientific Reports
Published
2026-09-15
DOI
https://doi.org/10.1038/s41598-026-71940-1
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
article

Pragmatic GAI continuance through human-AI collaboration amid trendiness and creepiness

Pil‐Tae Hong, Xin‐Ran Li
Scientific Reports
AI in Service Interactions
article

Pragmatic GAI continuance through human-AI collaboration amid trendiness and creepiness

Pil‐Tae Hong, Xin‐Ran Li
article en

Abstract

As generative artificial intelligence (GAI) becomes embedded in university learning, understanding why students continue using it is increasingly important. This study integrates the Expectation-Confirmation Model (ECM) and Task-Technology Fit (TTF) with Collaborative Effectiveness, Trendiness, and Creepiness to explain students’ GAI continuance. Survey data from 271 university students were analyzed using PLS-SEM. The model explained 63.6% of the variance in continuance intention. Notably, TTF did not directly increase Perceived Usefulness; instead, its effect emerged through Confirmation, indicating that task fit becomes valuable when students’ actual experiences confirm their expectations. Collaborative Effectiveness, by contrast, directly enhanced Perceived Usefulness while also operating through Confirmation. These post-use evaluations subsequently strengthened Satisfaction and Continuance Intention, revealing distinct but complementary pathways from functional fit and human–AI collaboration to continued use. Trendiness also promoted continuance, whereas Creepiness showed no significant direct effect. The findings extend post-adoption research by demonstrating how TTF is translated into sustained GAI use through experiential confirmation and subsequent post-use evaluations. Practically, universities should move beyond simply providing AI access and design task-aligned learning activities that enable effective human–AI collaboration, verify AI outputs, and turn initial adoption into sustainable academic use.

Scientific Reports
Sogang University (KR), Yancheng Teachers University (CN)
Openalex Percentile: Top 9%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

Pragmatic GAI continuance through human-AI collaboration amid trendiness and creepiness — Pil‐Tae Hong, Xin‐Ran Li · Scientific Reports (2026) | TGRS Research Map | TGRS