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Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A study of 277 insurance salespeople finds that a digital-friendly culture lifts sales performance only by changing what sellers actually do, and that outcome-based quotas cancel that effect entirely. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Publication Details

Journal
Strategic Direction
Published
2026-09-14
DOI
https://doi.org/10.1108/sd-08-2026-0238
Primary Topic
Insurance and Financial Risk Management
Type
article
Field-Weighted Citation Impact
0.00
Controls
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Abstract

Purpose This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies. Design/methodology/approach This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context. Findings A study of 277 insurance salespeople finds that a digital-friendly culture lifts sales performance only by changing what sellers actually do, and that outcome-based quotas cancel that effect entirely. Originality/value The briefing saves busy executives, strategists and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

Strategic Direction
Quality Education
Openalex Percentile: Top 5%
Insurance and Financial Risk Management
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Reevaluation time · Strategic Direction (2026) | TGRS Research Map | TGRS