Disabled employees in the public sector: empirical evidence from Qatar

Purpose This study aims to examine the perceptions and evaluations of persons with disabilities (PWDs) employed in Qatari public sector organisations regarding workplace facilitation practices, reasonable accommodations and job-related arrangements. Design/methodology/approach Using a quantitative design, a structured questionnaire was administered to 67 PWDs in the Qatari public sector using convenience sampling, followed by descriptive and inferential statistical analyses to evaluate workplace accommodations and job arrangements. Findings The results indicate that workplace accommodations, accessibility provisions and professional and job arrangements were generally evaluated positively by the participants. Although accessibility measures, such as restrooms and parking, are relatively adequate, notable deficiencies persist in areas including emergency preparedness, assistive technology and vocational counselling. While peer and managerial support received comparatively positive evaluations, leadership opportunities remain limited, with most disabled employees occupying non-managerial roles. Furthermore, demographic analysis revealed that participants’ perceptions differed significantly according to years of experience with accommodations and job arrangements, whereas other factors, such as age, disability type and job title, demonstrated no substantial effect. Practical implications The study underscores the need for more inclusive workplace policies in Qatar, particularly regarding emergency readiness, assistive technology adoption and the inclusion of PWDs in leadership roles. Strengthening institutional support and promoting inclusive, merit-based recruitment and career development can enhance long-term empowerment and equity in Qatar’s public sector. Originality/value This study is among the first empirical examinations of the workplace experiences of PWDs in the Arab world and Qatar’s public sector. By addressing a key gap in the literature, it offers context-specific insights to inform policymakers, HR practitioners and disability advocacy organisations in the region.