A Decade in Review: Situation-Awareness-Based Agent Transparency and Human-Machine Teaming
Over the past decade, the Situation awareness-based Agent Transparency (SAT) framework has become a foundational model for the design of effective human-machine systems. As machine autonomy increases, the opaque nature of artificial intelligence can impede collaboration. The SAT framework addresses this challenge through a three-level structure—Perception, Comprehension, and Projection—that clarifies an agent’s reasoning and intent for human partners. This article reviews a decade of research applying the SAT model across domains such as human-robot interaction and autonomous driving. Findings consistently indicate that SAT-based transparency enhances team performance, improves operator situation awareness, and fosters calibrated trust, often without increasing cognitive workload. The model has evolved from a unidirectional tool to a dynamic, bidirectional paradigm that enables genuine human-agent teaming. Future research should focus on developing adaptive transparency, refining human-to-agent communication, and investigating long-term effects to create more effective and responsible systems.
Authors
- Julia L. Wright (ORCID: https://orcid.org/0000-0003-3026-1538)
- Jessie Y. C. Chen (ORCID: https://orcid.org/0000-0003-0557-9042)
Institutions
- United States Army Combat Capabilities Development Command (US)
Publication Details
- Journal
- International Journal of Human-Computer Interaction
- Published
- 2026-09-11
- DOI
- https://doi.org/10.1080/10447318.2026.2724199
- Primary Topic
- Human-Automation Interaction and Safety
- Type
- article
- Field-Weighted Citation Impact
- 0.00