Large Language Models (LLMs) vs Manual Chart Review for Assessing Goal-Concordant Care: An Exploratory Study

BackgroundEvidence that advance care planning (ACP) improves goal-concordant care (GCC) remains limited. Challenges are lack of reproducible operational definition of GCC and labor-intensive nature of manual chart review.ObjectivesDevelop a structured approach to adjudicating GCC and compare large language model (LLM) and human assessments of concordance between goals of care (GOC) and end-of-life treatment.MethodsNatural language processing-assisted chart review created longitudinal summaries of GOC and end-of-life treatment for decedents enrolled in two pragmatic ACP trials. First, human and LLM developed a shared adjudication framework. Second, two human adjudicators and two LLMs independently assigned GCC scores and rationales for 120 purposively selected cases. Pairwise agreement quantified with Gwet's AC2 after categorizing scores as low, intermediate, or high concordance.ResultsIn phase 1, two LLMs produced near-identical scores across 11 complex cases, with human ratings within 1-2 points of the LLMs in 8 cases. In Phase 2, pairwise Gwet's AC2 coefficients ranged 0.43-0.75; agreement was highest for GPT-4o vs Human 1 (0.75) and GPT-4o vs Claude 3.5 Sonnet (0.71). Human 1 tended to assign higher and Human 2 lower scores relative to overall mean. Disagreement was greatest with changing goals, surrogate conflict, delayed code-status updates, or aggressive treatment despite documented treatment limitations.ConclusionThis proof-of-concept study demonstrates that LLMs generated GCC ratings and rationales broadly aligned with human assessments while revealing inherent subjectivity of adjudicating longitudinal goal-concordance. LLM-assisted adjudication may support scalable and standardized evaluation of documented GCC in pragmatic trials, with human review remaining essential for complex/ambiguous cases.

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Journal
American Journal of Hospice and Palliative Medicine®
Published
2026-09-10
DOI
https://doi.org/10.1177/10499091261487682
Primary Topic
Palliative Care and End-of-Life Issues
Type
article
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article

Large Language Models (LLMs) vs Manual Chart Review for Assessing Goal-Concordant Care: An Exploratory Study

Narda J. Martin, James A. Tulsky, Edith Burns, Trey Feldeisen et al.
American Journal of Hospice and Palliative Medicine®
Palliative Care and End-of-Life Issues
article

Large Language Models (LLMs) vs Manual Chart Review for Assessing Goal-Concordant Care: An Exploratory Study

Narda J. Martin, James A. Tulsky, Edith Burns, Trey Feldeisen, Joshua R. Lakin, Yuchiao Chang, Angelo E. Volandes, Aretha Delight Davis, Kaitlin Emmert-Tangredi, Andrea Liebowitz, Megan Carroll, Seth Randa, Shelby Brage, Michael K. Paasche-Orlow, Charlotta Lindvall, Shreya Sanghani, Jennifer Itty
article en

Abstract

BackgroundEvidence that advance care planning (ACP) improves goal-concordant care (GCC) remains limited. Challenges are lack of reproducible operational definition of GCC and labor-intensive nature of manual chart review.ObjectivesDevelop a structured approach to adjudicating GCC and compare large language model (LLM) and human assessments of concordance between goals of care (GOC) and end-of-life treatment.MethodsNatural language processing-assisted chart review created longitudinal summaries of GOC and end-of-life treatment for decedents enrolled in two pragmatic ACP trials. First, human and LLM developed a shared adjudication framework. Second, two human adjudicators and two LLMs independently assigned GCC scores and rationales for 120 purposively selected cases. Pairwise agreement quantified with Gwet's AC2 after categorizing scores as low, intermediate, or high concordance.ResultsIn phase 1, two LLMs produced near-identical scores across 11 complex cases, with human ratings within 1-2 points of the LLMs in 8 cases. In Phase 2, pairwise Gwet's AC2 coefficients ranged 0.43-0.75; agreement was highest for GPT-4o vs Human 1 (0.75) and GPT-4o vs Claude 3.5 Sonnet (0.71). Human 1 tended to assign higher and Human 2 lower scores relative to overall mean. Disagreement was greatest with changing goals, surrogate conflict, delayed code-status updates, or aggressive treatment despite documented treatment limitations.ConclusionThis proof-of-concept study demonstrates that LLMs generated GCC ratings and rationales broadly aligned with human assessments while revealing inherent subjectivity of adjudicating longitudinal goal-concordance. LLM-assisted adjudication may support scalable and standardized evaluation of documented GCC in pragmatic trials, with human review remaining essential for complex/ambiguous cases.

American Journal of Hospice and Palliative Medicine®
Tufts University (US), Brigham and Women's Hospital (US), Feinstein Institute for Medical Research (US), Harvard University (US), Hofstra University (US), University of California, San Francisco (US), Massachusetts General Hospital (US), Northwell Health Orthopaedic Institute (US), Dana-Farber Cancer Institute (US), Health Decisions (United States) (US), Dartmouth Hospital (GB), Dartmouth Health (US)
Decent work and economic growth
Openalex Percentile: Top 8%
Palliative Care and End-of-Life Issues
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