Toward a Hybrid Model: A Delphi Study of Expert Consensus on Artificial Intelligence in Counseling Supervision

As artificial intelligence (AI) rapidly integrates into counselor education, its role within the relational boundaries of clinical supervision remains ambiguous. This study explores human-AI teaming in supervision through a three-round Delphi design involving an expert panel with international representation (n = 20). Following qualitative and quantitative (median/IQR) iterations, experts reached consensus that AI currently serves best as a support tool for case conceptualization and low-risk simulations. While acknowledging AI’s potential for didactic feedback, panelists expressed critical concerns regarding algorithmic emotional shallowness, inability to grasp cultural nuances, data privacy, and trainee overreliance. Ultimately, findings advocate for a hybrid human-AI supervision framework. This framework explicitly restricts AI to an analytical “assistant” role, reserving the relational core, empathy, and gatekeeping for human professionals. By defining clear boundaries for AI delegation, this study informs future human-computer interaction policies and ethical guidelines in clinical training.

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Publication Details

Journal
International Journal of Human-Computer Interaction
Published
2026-09-08
DOI
https://doi.org/10.1080/10447318.2026.2727768
Primary Topic
Digital Mental Health Interventions
Type
article
Field-Weighted Citation Impact
0.00
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article

Toward a Hybrid Model: A Delphi Study of Expert Consensus on Artificial Intelligence in Counseling Supervision

Mesut Gönültaş, Aykut Kul, Gökmen Arslan
International Journal of Human-Computer Interaction
Digital Mental Health Interventions
article

Toward a Hybrid Model: A Delphi Study of Expert Consensus on Artificial Intelligence in Counseling Supervision

Mesut Gönültaş, Aykut Kul, Gökmen Arslan
article en

Abstract

As artificial intelligence (AI) rapidly integrates into counselor education, its role within the relational boundaries of clinical supervision remains ambiguous. This study explores human-AI teaming in supervision through a three-round Delphi design involving an expert panel with international representation (n = 20). Following qualitative and quantitative (median/IQR) iterations, experts reached consensus that AI currently serves best as a support tool for case conceptualization and low-risk simulations. While acknowledging AI’s potential for didactic feedback, panelists expressed critical concerns regarding algorithmic emotional shallowness, inability to grasp cultural nuances, data privacy, and trainee overreliance. Ultimately, findings advocate for a hybrid human-AI supervision framework. This framework explicitly restricts AI to an analytical “assistant” role, reserving the relational core, empathy, and gatekeeping for human professionals. By defining clear boundaries for AI delegation, this study informs future human-computer interaction policies and ethical guidelines in clinical training.

International Journal of Human-Computer Interaction
Suleyman Demirel University (KZ), Burdur Mehmet Akif Ersoy Üniversitesi (TR), Gaziantep University (TR)
Openalex Percentile: Top 9%
Digital Mental Health Interventions
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