Empathy, Relationship Management and Job Performance of Librarians in Public Academic Libraries in South–East Nigeria

The study explored Empathy and Relationship management and Job Performance of librarians in public academic libraries in South-East, Nigeria. The study articulated two research objectives, two research questions, and two hypotheses. It employed a descriptive survey research design. The population of the study was 667 and a sample size of 316 was derived from William Bill (2004). A structured questionnaire was used for collecting data. The data collected were analyzed using descriptive statistics