Balancing Information Richness and Cognitive Load: A Scoping Review of Multimodal AI Systems for Older Adults in Home Environments

As the global population ages, older adults increasingly rely on AI-assisted systems to support independent living. However, current multimodal systems do not account for the wide range of cognitive abilities among older adults, often either overwhelming them with redundant information or over-automating decisions in ways that reduce autonomy. This scoping review maps current research on multimodal AI systems for older adults in home environments, focusing on balancing information richness with cognitive load. Following the PRISMA framework, we searched IEEE Xplore, ACM Digital Library, and Scopus, identifying 681 records, of which 5 studies met the inclusion criteria after screening. Our findings highlight four key design strategies: modality distribution based on information criticality, contextual automation to reduce query formulation burden, single-result confidence versus multi-option exploration, and context-dependent information delivery. Based on these insights, we propose the Context-Adaptive Information Layering framework, which organizes information into Essential, Contextual, and Exploratory layers that adapt based on learned user patterns, task criticality, and cognitive state indicators.

Authors

Institutions

Publication Details

Journal
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Published
2026-09-04
DOI
https://doi.org/10.1177/10711813261485167
Primary Topic
Technology Use by Older Adults
Type
article
Field-Weighted Citation Impact
0.00
Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Balancing Information Richness and Cognitive Load: A Scoping Review of Multimodal AI Systems for Older Adults in Home Environments

Jingyi Xie, Ziyao Zhou, Samantha Tran
Proceedings of the Human Factors and Ergonomics Society Annual Meeting
Technology Use by Older Adults
article

Balancing Information Richness and Cognitive Load: A Scoping Review of Multimodal AI Systems for Older Adults in Home Environments

Jingyi Xie, Ziyao Zhou, Samantha Tran
article en

Abstract

As the global population ages, older adults increasingly rely on AI-assisted systems to support independent living. However, current multimodal systems do not account for the wide range of cognitive abilities among older adults, often either overwhelming them with redundant information or over-automating decisions in ways that reduce autonomy. This scoping review maps current research on multimodal AI systems for older adults in home environments, focusing on balancing information richness with cognitive load. Following the PRISMA framework, we searched IEEE Xplore, ACM Digital Library, and Scopus, identifying 681 records, of which 5 studies met the inclusion criteria after screening. Our findings highlight four key design strategies: modality distribution based on information criticality, contextual automation to reduce query formulation burden, single-result confidence versus multi-option exploration, and context-dependent information delivery. Based on these insights, we propose the Context-Adaptive Information Layering framework, which organizes information into Essential, Contextual, and Exploratory layers that adapt based on learned user patterns, task criticality, and cognitive state indicators.

Proceedings of the Human Factors and Ergonomics Society Annual Meeting
University College London (GB), San Jose State University (US)
Reduced inequalities
Openalex Percentile: Top 4%
Technology Use by Older Adults
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.