From Expired Certificates to Identity Mismatches: How Well Do Email Clients Communicate S/MIME Issues?
This research explores how modern email clients handle security and technical issues associated with S/MIME encrypted and signed emails. By testing 13 widely used clients across multiple platforms, it examines how well they detect common issues - such as expired or revoked certificates and mismatched sender identities - and how clearly these problems are communicated to users. The results show noticeable differences in detection accuracy: while some clients consistently performed well, others - particularly Android-only apps and mobile versions - proved less reliable. Warning clarity also varied, with some clients providing misleading information. Overall, the findings show that even though S/MIME has been available for many years, many email clients still struggle to properly handle and communicate related security issues.
Authors
- Fabian Lucas Ballreich (ORCID: https://orcid.org/0009-0002-3960-8809)
- Melanie Volkamer
- Mario Gemov
Publication Details
- Journal
- KITopen
- Published
- 2026-09-04
- DOI
- https://doi.org/10.5445/ir/1000196778
- Primary Topic
- Personal Information Management and User Behavior
- Type
- article
- Field-Weighted Citation Impact
- 0.00