From Expired Certificates to Identity Mismatches: How Well Do Email Clients Communicate S/MIME Issues?

This research explores how modern email clients handle security and technical issues associated with S/MIME encrypted and signed emails. By testing 13 widely used clients across multiple platforms, it examines how well they detect common issues - such as expired or revoked certificates and mismatched sender identities - and how clearly these problems are communicated to users. The results show noticeable differences in detection accuracy: while some clients consistently performed well, others - particularly Android-only apps and mobile versions - proved less reliable. Warning clarity also varied, with some clients providing misleading information. Overall, the findings show that even though S/MIME has been available for many years, many email clients still struggle to properly handle and communicate related security issues.

Authors

Publication Details

Journal
KITopen
Published
2026-09-04
DOI
https://doi.org/10.5445/ir/1000196778
Primary Topic
Personal Information Management and User Behavior
Type
article
Field-Weighted Citation Impact
0.00
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article

From Expired Certificates to Identity Mismatches: How Well Do Email Clients Communicate S/MIME Issues?

Fabian Lucas Ballreich, Melanie Volkamer, Mario Gemov
KITopen
Personal Information Management and User Behavior
article

From Expired Certificates to Identity Mismatches: How Well Do Email Clients Communicate S/MIME Issues?

Fabian Lucas Ballreich, Melanie Volkamer, Mario Gemov
article en

Abstract

This research explores how modern email clients handle security and technical issues associated with S/MIME encrypted and signed emails. By testing 13 widely used clients across multiple platforms, it examines how well they detect common issues - such as expired or revoked certificates and mismatched sender identities - and how clearly these problems are communicated to users. The results show noticeable differences in detection accuracy: while some clients consistently performed well, others - particularly Android-only apps and mobile versions - proved less reliable. Warning clarity also varied, with some clients providing misleading information. Overall, the findings show that even though S/MIME has been available for many years, many email clients still struggle to properly handle and communicate related security issues.

KITopen
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Personal Information Management and User Behavior
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