Consumer-curated post-purchase video: a methodological exploration

Purpose This paper introduces the Consumer-Curated Post-Purchase Video (CCPPV) method as a qualitative approach for exploring consumers’ everyday consumption practices. Design/methodology/approach The CCPPV method comprises five stages: participant recruitment, participant-generated post-purchase video recording, video observation and memo-taking, follow-up auto-driving interviews and integrated data analysis. Participants record their post-purchase experiences, which are analyzed using Textual-Visual Thematic Analysis to integrate visual and verbal materials. Findings This paper presents the CCPPV method as an alternative configuration of participant-generated video and auto-driving interviews. The method invites participants to select, arrange and narrate aspects of their post-purchase experiences and treats these representational choices as part of the analytical material. Although curation and self-presentation may also occur in mobile ethnography, video diaries and other participant-generated visual methods, CCPPV foregrounds participants’ selective representational choices through a bounded post-purchase recording task and their subsequent interpretation during auto-driving interviews. Originality/value The paper contributes to qualitative consumer research by conceptualizing consumer curation as an analytically significant practice within a specific post-purchase research design. Rather than claiming methodological superiority over related visual approaches, the paper demonstrates how a bounded, participant-curated video exercise can be combined with memoing, auto-driving and textual-visual analysis to explore how consumers select and frame meaningful aspects of their consumption.

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Publication Details

Journal
Qualitative Market Research An International Journal
Published
2026-09-04
DOI
https://doi.org/10.1108/qmr-01-2025-0014
Primary Topic
Participatory Visual Research Methods
Type
article
Field-Weighted Citation Impact
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article

Consumer-curated post-purchase video: a methodological exploration

Mike Lee, Sandra Smith, Pragea Geldoffy Putra, Xiaoxi Zhu
Qualitative Market Research An International Journal
Participatory Visual Research Methods
article

Consumer-curated post-purchase video: a methodological exploration

Mike Lee, Sandra Smith, Pragea Geldoffy Putra, Xiaoxi Zhu
article en

Abstract

Purpose This paper introduces the Consumer-Curated Post-Purchase Video (CCPPV) method as a qualitative approach for exploring consumers’ everyday consumption practices. Design/methodology/approach The CCPPV method comprises five stages: participant recruitment, participant-generated post-purchase video recording, video observation and memo-taking, follow-up auto-driving interviews and integrated data analysis. Participants record their post-purchase experiences, which are analyzed using Textual-Visual Thematic Analysis to integrate visual and verbal materials. Findings This paper presents the CCPPV method as an alternative configuration of participant-generated video and auto-driving interviews. The method invites participants to select, arrange and narrate aspects of their post-purchase experiences and treats these representational choices as part of the analytical material. Although curation and self-presentation may also occur in mobile ethnography, video diaries and other participant-generated visual methods, CCPPV foregrounds participants’ selective representational choices through a bounded post-purchase recording task and their subsequent interpretation during auto-driving interviews. Originality/value The paper contributes to qualitative consumer research by conceptualizing consumer curation as an analytically significant practice within a specific post-purchase research design. Rather than claiming methodological superiority over related visual approaches, the paper demonstrates how a bounded, participant-curated video exercise can be combined with memoing, auto-driving and textual-visual analysis to explore how consumers select and frame meaningful aspects of their consumption.

Qualitative Market Research An International Journal
University of Auckland (NZ), Victoria University of Wellington (NZ)
Openalex Percentile: Top 4%
Participatory Visual Research Methods
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