Consumer-curated post-purchase video: a methodological exploration
Purpose This paper introduces the Consumer-Curated Post-Purchase Video (CCPPV) method as a qualitative approach for exploring consumers’ everyday consumption practices. Design/methodology/approach The CCPPV method comprises five stages: participant recruitment, participant-generated post-purchase video recording, video observation and memo-taking, follow-up auto-driving interviews and integrated data analysis. Participants record their post-purchase experiences, which are analyzed using Textual-Visual Thematic Analysis to integrate visual and verbal materials. Findings This paper presents the CCPPV method as an alternative configuration of participant-generated video and auto-driving interviews. The method invites participants to select, arrange and narrate aspects of their post-purchase experiences and treats these representational choices as part of the analytical material. Although curation and self-presentation may also occur in mobile ethnography, video diaries and other participant-generated visual methods, CCPPV foregrounds participants’ selective representational choices through a bounded post-purchase recording task and their subsequent interpretation during auto-driving interviews. Originality/value The paper contributes to qualitative consumer research by conceptualizing consumer curation as an analytically significant practice within a specific post-purchase research design. Rather than claiming methodological superiority over related visual approaches, the paper demonstrates how a bounded, participant-curated video exercise can be combined with memoing, auto-driving and textual-visual analysis to explore how consumers select and frame meaningful aspects of their consumption.
Authors
- Mike Lee (ORCID: https://orcid.org/0000-0003-2222-3670)
- Sandra Smith (ORCID: https://orcid.org/0000-0003-0100-1761)
- Pragea Geldoffy Putra (ORCID: https://orcid.org/0000-0002-6429-3637)
- Xiaoxi Zhu (ORCID: https://orcid.org/0000-0002-9477-5311)
Institutions
- University of Auckland (NZ)
- Victoria University of Wellington (NZ)
Publication Details
- Journal
- Qualitative Market Research An International Journal
- Published
- 2026-09-04
- DOI
- https://doi.org/10.1108/qmr-01-2025-0014
- Primary Topic
- Participatory Visual Research Methods
- Type
- article
- Field-Weighted Citation Impact
- 0.00