Tracker, what tracker?

When Adaeze Okon was unexpectedly handed leadership of an IGNITEx event in Lagos, Nigeria, with fewer than 3 months to the event date, her first instinct was to build a plan. Within days she had created a comprehensive project tracker: colour-coded, role-assigned, deadline-stamped, and shared with the entire volunteer team. It was, by any project management standard, exactly what should be done. The problem was that nobody read it. Weeks later, a compliance gap the tracker should have caught nearly cost the event its licence. Adaeze was left working out, in real time, what a plan is worth when the people it depends on are not using it.