Making Persons out of Personas in Human–Chatbot Relationships (or, the Work of Hearts in the Age of Mechanical Reproduction)

Abstract For the past decade, and especially since the release of ChatGPT in 2022, some people have started to have intimate relationships with chatbots, or what is called having an AI companion. But to have a relationship of this sort with a chatbot, it is necessary to engage in a slow process of eliciting an individual social person out of the default chatbot persona through the management of various kinds of texts. In this paper, I examine how people with AI companions navigate the oscillations between individuated persons and generic personas as versions of human oscillations between socialization and individualization.

Authors

Institutions

Publication Details

Journal
Signs and Society
Published
2026-08-28
DOI
https://doi.org/10.1017/sas.2026.10072
Primary Topic
Persona Design and Applications
Type
article
Field-Weighted Citation Impact
0.00

Funders

Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

Making Persons out of Personas in Human–Chatbot Relationships (or, the Work of Hearts in the Age of Mechanical Reproduction)

Courtney Handman
Signs and Society
Persona Design and Applications
article

Making Persons out of Personas in Human–Chatbot Relationships (or, the Work of Hearts in the Age of Mechanical Reproduction)

Courtney Handman
article en

Abstract

Abstract For the past decade, and especially since the release of ChatGPT in 2022, some people have started to have intimate relationships with chatbots, or what is called having an AI companion. But to have a relationship of this sort with a chatbot, it is necessary to engage in a slow process of eliciting an individual social person out of the default chatbot persona through the management of various kinds of texts. In this paper, I examine how people with AI companions navigate the oscillations between individuated persons and generic personas as versions of human oscillations between socialization and individualization.

Signs and Society
The University of Texas at Austin (US)
Boston College
Reduced inequalities
Openalex Percentile: Top 8%
Persona Design and Applications
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.