More Than Just Information: The Human Impact of Adverse News

Adverse news in organizations—such as layoffs, denied promotions, or negative evaluations—constitute a critical communicative moment with significant implications for employees, managers, and organizational relationships. Although widely examined in healthcare, the communication of adverse news remains underexplored in workplace settings. This article presents an interdisciplinary review drawing on healthcare, elite sport, and organizational research to examine how adverse news is delivered and experienced at work. Following PRISMA-informed search procedures and an inductive thematic synthesis, the analysis identifies seven recurring dimensions that shape these interactions, including identity-related processes, informational needs, relational dynamics, organizational constraints, social spillover effects, and ethical considerations. These findings conceptualize adverse news delivery as a multilevel communicative process rather than a simple transfer of information. By integrating insights across domains, this review advances organizational communication research and shows how managerial communication practices can mitigate negative outcomes and support employee well-being.

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Publication Details

Journal
International Journal of Business Communication
Published
2026-08-27
DOI
https://doi.org/10.1177/23294884261476057
Primary Topic
Public Relations and Crisis Communication
Type
article
Field-Weighted Citation Impact
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article

More Than Just Information: The Human Impact of Adverse News

Mariane Dien, Philippe Dedieu
International Journal of Business Communication
Public Relations and Crisis Communication
article

More Than Just Information: The Human Impact of Adverse News

Mariane Dien, Philippe Dedieu
article en

Abstract

Adverse news in organizations—such as layoffs, denied promotions, or negative evaluations—constitute a critical communicative moment with significant implications for employees, managers, and organizational relationships. Although widely examined in healthcare, the communication of adverse news remains underexplored in workplace settings. This article presents an interdisciplinary review drawing on healthcare, elite sport, and organizational research to examine how adverse news is delivered and experienced at work. Following PRISMA-informed search procedures and an inductive thematic synthesis, the analysis identifies seven recurring dimensions that shape these interactions, including identity-related processes, informational needs, relational dynamics, organizational constraints, social spillover effects, and ethical considerations. These findings conceptualize adverse news delivery as a multilevel communicative process rather than a simple transfer of information. By integrating insights across domains, this review advances organizational communication research and shows how managerial communication practices can mitigate negative outcomes and support employee well-being.

International Journal of Business Communication
Université de Reims Champagne-Ardenne (FR)
Openalex Percentile: Top 4%
Public Relations and Crisis Communication
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