“Placing” co-creation at the core in the periphery: Conceptualizing business models as “experience supply systems”
This paper reconceptualizes business models in destinations by introducing the notion of “experience supply systems.” It advances a geographical perspective that moves beyond firm-centric models to consider how value is co-created across place, community, and environment, particularly in peripheral settings. As a conceptual paper, it draws on co-creation and the experience economy to show how coordinated interactions among local suppliers, resources, and a leading company shape experiential value. By incorporating demand through the 4Es framework, the paper demonstrates how visitor experiences emerge through interconnected, place-based systems rather than isolated operations. The approach emphasizes collaboration, local context, and community engagement as central to value creation. Reframing business models as experience supply systems offers a more holistic and practical framework for destination planners and policymakers seeking to enhance competitiveness and support place-based products and local development.
Authors
- Marko Perić (ORCID: https://orcid.org/0000-0002-2828-4709)
- Alan Fyall
- Nicholas Wise
Institutions
- University of Rijeka (HR)
- Arizona State University (US)
Publication Details
- Journal
- Local Development & Society
- Published
- 2026-08-27
- DOI
- https://doi.org/10.1080/26883597.2026.2723158
- Primary Topic
- Service and Product Innovation
- Type
- article
- Field-Weighted Citation Impact
- 0.00