Balancing customization and functionality: Challenges with the new EBSCO user interface

This review article reflects University of San Diego (USD) Copley Library’s experience with EBSCO user interface changes from June 2025 to November 2025. Despite expanded customization options, Copley's librarians faced challenges with the updated interface, including with platform administration and in instruction.

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Publication Details

Journal
Journal of Electronic Resources Librarianship
Published
2026-08-27
DOI
https://doi.org/10.1080/1941126x.2026.2721964
Primary Topic
Library Collection Development and Digital Resources
Type
article
Field-Weighted Citation Impact
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article

Balancing customization and functionality: Challenges with the new EBSCO user interface

Amy Pham
Journal of Electronic Resources Librarianship
Library Collection Development and Digital Resources
article

Balancing customization and functionality: Challenges with the new EBSCO user interface

Amy Pham
article en

Abstract

This review article reflects University of San Diego (USD) Copley Library’s experience with EBSCO user interface changes from June 2025 to November 2025. Despite expanded customization options, Copley's librarians faced challenges with the updated interface, including with platform administration and in instruction.

Journal of Electronic Resources Librarianship
Open Society (CZ)
Quality Education
Openalex Percentile: Top 3%
Library Collection Development and Digital Resources
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Balancing customization and functionality: Challenges with the new EBSCO user interface — Amy Pham · Journal of Electronic Resources Librarianship (2026) | TGRS Research Map | TGRS