Impact of Pharmacy Benefit Manager Organizations on Diabetes Management

Pharmacy benefit managers (PBMs) administer prescription drug benefits for insurers, employers, and other payers through formulary design, rebate negotiation, pharmacy network management, and utilization controls. In diabetes care, cost-containment strategies such as formulary-driven medication switching, step therapy, and formulary exclusivity have increasingly restricted access to essential medications and technologies. These rebate-driven practices often prioritize financial incentives over clinical appropriateness, leading to forced nonmedical switching, higher out-of-pocket costs, reduced adherence, and poorer glycemic outcomes. This narrative review examines how PBM-driven policies undermine patient-centered, evidence-based diabetes care and disrupt continuity of treatment. Greater transparency, preservation of patient and clinician choice, and policies that align PBM incentives with clinical outcomes are needed to reduce harm and improve access to appropriate diabetes therapies.

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Publication Details

Journal
Journal of Diabetes Science and Technology
Published
2026-08-27
DOI
https://doi.org/10.1177/19322968261480168
Primary Topic
Medication Adherence and Compliance
Type
article
Field-Weighted Citation Impact
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article

Impact of Pharmacy Benefit Manager Organizations on Diabetes Management

Carol J. Levy, Thomas Blevins, Viral N. Shah, Irl B. Hirsch et al.
Journal of Diabetes Science and Technology
Medication Adherence and Compliance
article

Impact of Pharmacy Benefit Manager Organizations on Diabetes Management

Carol J. Levy, Thomas Blevins, Viral N. Shah, Irl B. Hirsch, Christopher G. Parkin, Richard M. Bergenstal, George Grunberger, Steven V. Edelman, Janet B. McGill, Guillermo E. Umpierrez, David G. Marrero, Davida Kruger, Grazia Aleppo, Bruce Taylor, Marissa Bowdler, Rachael Hiday, Kenneth Moritsugu
article en

Abstract

Pharmacy benefit managers (PBMs) administer prescription drug benefits for insurers, employers, and other payers through formulary design, rebate negotiation, pharmacy network management, and utilization controls. In diabetes care, cost-containment strategies such as formulary-driven medication switching, step therapy, and formulary exclusivity have increasingly restricted access to essential medications and technologies. These rebate-driven practices often prioritize financial incentives over clinical appropriateness, leading to forced nonmedical switching, higher out-of-pocket costs, reduced adherence, and poorer glycemic outcomes. This narrative review examines how PBM-driven policies undermine patient-centered, evidence-based diabetes care and disrupt continuity of treatment. Greater transparency, preservation of patient and clinician choice, and policies that align PBM incentives with clinical outcomes are needed to reduce harm and improve access to appropriate diabetes therapies.

Journal of Diabetes Science and Technology
Northwestern University (US), Indiana University Health (US), University of Arizona (US), Emory University (US), University of Washington (US), Washington University in St. Louis (US), Henry Ford Hospital (US), University of California San Diego (US), Grunberger Diabetes Institute (US), Wind Power Engineering (Japan) (JP), First Consulting Group (United States) (US), Texas Diabetes & Endocrinology (US), Indiana University School of Medicine, HealthPartners (US), Indiana University – Purdue University Indianapolis (US), Seattle University (US), Taylor University (US), Icahn School of Medicine at Mount Sinai (US)
No poverty
Openalex Percentile: Top 8%
Medication Adherence and Compliance
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