‘Getting by with AI’: international students’ everyday use of Generative Artificial Intelligence as shadow care

International students in Australia navigate intersecting structural pressures, including restricted work rights, housing insecurity, and uneven access to institutional support. These challenges unfold within a neoliberal, post-welfare context where responsibility for wellbeing is increasingly shifted from the state to non-state actors, infrastructures, and digital technologies. This paper examines how international students mobilise Generative Artificial Intelligence (GenAI) tools to manage everyday challenges under these conditions. Drawing on focus groups and interviews with international students, and the Shadow Care Infrastructuresframework, we highlight how GenAI is enrolled as a digital form of shadow care, enabling students to ‘get by’ amid constrained and fragmented supports. By revealing students’ ‘hidden’ support practices, we show how GenAI operates at the intersection of care and risk, illuminating the structural vulnerabilities that drive AI-mediated support seeking. We conclude by calling for greater attention to formal support systems alongside education that promotes responsible and critical GenAI use.

Authors

Institutions

Publication Details

Journal
Communication Research and Practice
Published
2026-08-25
DOI
https://doi.org/10.1080/22041451.2026.2721183
Primary Topic
AI in Service Interactions
Type
article
Field-Weighted Citation Impact
0.00

Funders

Controls
|||
ALL TIME
JAN
FEB
MAR
APR
MAY
JUN
JUL
AUG
SEP
OCT
article

‘Getting by with AI’: international students’ everyday use of Generative Artificial Intelligence as shadow care

Julia Kantek, Donna James, Gerard Goggin, Thilakshi Mallawa Arachchi
Communication Research and Practice
AI in Service Interactions
article

‘Getting by with AI’: international students’ everyday use of Generative Artificial Intelligence as shadow care

Julia Kantek, Donna James, Gerard Goggin, Thilakshi Mallawa Arachchi
article en

Abstract

International students in Australia navigate intersecting structural pressures, including restricted work rights, housing insecurity, and uneven access to institutional support. These challenges unfold within a neoliberal, post-welfare context where responsibility for wellbeing is increasingly shifted from the state to non-state actors, infrastructures, and digital technologies. This paper examines how international students mobilise Generative Artificial Intelligence (GenAI) tools to manage everyday challenges under these conditions. Drawing on focus groups and interviews with international students, and the Shadow Care Infrastructuresframework, we highlight how GenAI is enrolled as a digital form of shadow care, enabling students to ‘get by’ amid constrained and fragmented supports. By revealing students’ ‘hidden’ support practices, we show how GenAI operates at the intersection of care and risk, illuminating the structural vulnerabilities that drive AI-mediated support seeking. We conclude by calling for greater attention to formal support systems alongside education that promotes responsible and critical GenAI use.

Communication Research and Practice
Western Sydney University (AU)
Western Sydney University
Openalex Percentile: Top 8%
AI in Service Interactions
AI Navigator

Ask Laika to Summarize, Analyze, and Connect papers live on the map.

Summarize Papers & Methodologies

Extract key findings, datasets, and comparative methods across publications.

Benchmark Rankings & Visual Analytics

Rank top research institutions, authors, funders, topics, and journals by Field-Weighted Citation Impact (FWCI) and paper volume with instant charts.

Connect Distant Disciplines

Bridge topological clusters on the map to find hidden collaborative intersections.

‘Getting by with AI’: international students’ everyday use of Generative Artificial Intelligence as shadow care — Julia Kantek, Donna James, et al. · Communication Research and Practice (2026) | TGRS Research Map | TGRS