AI-Facilitated Astroturfing in Medical Tourism: Evidence from YouTube Comment Sections

Medical tourism patients rely on peer testimony for high-stakes clinical decisions, yet this testimony is vulnerable to manipulation. Analyzing 522 YouTube comments across 57 videos using NMF topic modeling, we identify seven authentic discourse themes and 18 comments that meet a set of formulaic, brand-promotional criteria consistent with coordinated, AI-facilitated astroturfing (content mimicking patient testimony); we treat this identification as an inference rather than platform-confirmed ground truth. These comments promote two commercial entities and receive 2.7 times more likes than genuine comments (p < 0.001), a pattern consistent with, though not a direct test of, amplification by the platform’s ranking system. Grounded in epistemic asymmetry, we propose a preliminary five-signal detection framework, derived from and evaluated on this same corpus, with implications for advertising transparency, platform accountability, and patient protection in cross-border healthcare.

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Publication Details

Journal
Journal of Global Marketing
Published
2026-08-25
DOI
https://doi.org/10.1080/08911762.2026.2717514
Primary Topic
Global Healthcare and Medical Tourism
Type
article
Field-Weighted Citation Impact
0.00
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article

AI-Facilitated Astroturfing in Medical Tourism: Evidence from YouTube Comment Sections

Gulnara Z. Karimova, Shahid Rasool
Journal of Global Marketing
Global Healthcare and Medical Tourism
article

AI-Facilitated Astroturfing in Medical Tourism: Evidence from YouTube Comment Sections

Gulnara Z. Karimova, Shahid Rasool
article en

Abstract

Medical tourism patients rely on peer testimony for high-stakes clinical decisions, yet this testimony is vulnerable to manipulation. Analyzing 522 YouTube comments across 57 videos using NMF topic modeling, we identify seven authentic discourse themes and 18 comments that meet a set of formulaic, brand-promotional criteria consistent with coordinated, AI-facilitated astroturfing (content mimicking patient testimony); we treat this identification as an inference rather than platform-confirmed ground truth. These comments promote two commercial entities and receive 2.7 times more likes than genuine comments (p < 0.001), a pattern consistent with, though not a direct test of, amplification by the platform’s ranking system. Grounded in epistemic asymmetry, we propose a preliminary five-signal detection framework, derived from and evaluated on this same corpus, with implications for advertising transparency, platform accountability, and patient protection in cross-border healthcare.

Journal of Global Marketing
Heriot-Watt University Malaysia (MY), Westminster International University in Tashkent (UZ)
Decent work and economic growth
Openalex Percentile: Top 5%
Global Healthcare and Medical Tourism
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AI-Facilitated Astroturfing in Medical Tourism: Evidence from YouTube Comment Sections — Gulnara Z. Karimova, Shahid Rasool · Journal of Global Marketing (2026) | TGRS Research Map | TGRS