How Does the General Population Think About Smart Surveys?

The New Ways of Measuring (NWM) or ‘smart perceptions’ survey has been conducted in three countries (Italy, the Netherlands, and Slovenia) between September 2023 and February 2024. The aims of the survey were to find clues for improving nudge-to-smart fieldwork strategies, to inform legal officers, and to understand country differences in doing so. The NWM consisted of a two-step approach with a questionnaire on digital skills, hypothetical willingness and corresponding perceptions, and a ‘smart’ survey including four smart features. We find differences both between countries and between types of features, but also commonalities. We discuss the survey results and provide recommendations for future smart surveys.

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Publication Details

Journal
Journal of Official Statistics
Published
2026-08-20
DOI
https://doi.org/10.1177/0282423x261474102
Primary Topic
Ethics and Social Impacts of AI
Type
article
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article

How Does the General Population Think About Smart Surveys?

Janelle van den Heuvel, Alessandra Nuccitelli, Bella Struminskaya, Barbara D’Amen et al.
Journal of Official Statistics
Ethics and Social Impacts of AI
article

How Does the General Population Think About Smart Surveys?

Janelle van den Heuvel, Alessandra Nuccitelli, Bella Struminskaya, Barbara D’Amen, Barry Schouten, Monica Perez, Ilaria Lunardelli, Barbara Lorè, Mateja Zgonec
article en

Abstract

The New Ways of Measuring (NWM) or ‘smart perceptions’ survey has been conducted in three countries (Italy, the Netherlands, and Slovenia) between September 2023 and February 2024. The aims of the survey were to find clues for improving nudge-to-smart fieldwork strategies, to inform legal officers, and to understand country differences in doing so. The NWM consisted of a two-step approach with a questionnaire on digital skills, hypothetical willingness and corresponding perceptions, and a ‘smart’ survey including four smart features. We find differences both between countries and between types of features, but also commonalities. We discuss the survey results and provide recommendations for future smart surveys.

Journal of Official Statistics
Istituto Nazionale di Statistica (IT), University of Applied Sciences Utrecht (NL), Utrecht University (NL), Statistical Office of the Republic of Slovenia (SI), Centraal Bureau voor de Statistiek (NL), 's Heeren Loo (NL)
Openalex Percentile: Top 6%
Ethics and Social Impacts of AI
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How Does the General Population Think About Smart Surveys? — Janelle van den Heuvel, Alessandra Nuccitelli, et al. · Journal of Official Statistics (2026) | TGRS Research Map | TGRS