Integrating industry 4.0 technologies into human capital management: a conceptual framework

Industry 4.0, together with its elements, represents a new challenge for companies in human capital management (HCM).The article aims to provide an overview and comparison of the research published so far regarding the intersection of the Industry 4.0 elements with HCM and to point out their impact.It provides a conceptual basis for other authors and researchers and is a source of ideas for future research.The study applies a narrative literature review and conceptual synthesis approach to identify Industry 4.0 technologies applicable to HCM and to develop a conceptual framework linking these technologies with HCM phases.The findings identify cloud computing, social media, chatbots, virtual and augmented reality, blockchain, Big Data, artificial intelligence, and business intelligence as the most relevant Industry 4.0 technologies applicable to HCM.If these elements are implemented correctly, labour productivity, process efficiency, performance, and competitiveness of the enterprise on the market can be increased.The benefit of the theoretical overview is also the suggestion of areas of managerial implications that could help in the effective integration of Industry 4.0 technologies into human capital management processes.