Factors affecting job stress among health workers and support staff: A case study of an affiliated private hospital in Thailand

BackgroundManaging an affiliated private hospital through various hospital groups in Thailand may increase job stress among health workers and support staff.ObjectivesTo determine the prevalence and identify the factors affecting job stress among 2242 health workers and support staff in an affiliated private hospital in Thailand.MethodsThis cross-sectional analytical study included, via convenience sampling, health workers and support staff who worked at seven hospitals of an affiliated private hospital located in the Bangkok Metropolitan Region (BMR) and the Eastern Economic Corridor (EEC) of Thailand. Online-based questionnaires about personal and working factors and the Thai version of the job content questionnaires (Thai-JCQ) were used as research instruments. Descriptive statistics were used to explain personal and working factors and determine the prevalence of job stress. Multiple logistic regressions were used to identify the factors affecting job stress among health workers and support staff.ResultsAbout 16.01% of the participants experienced job stress. The results of multiple logistic regressions showed that gender, age, educational level, sufficiency of income, hospital location, working hours per week, shift work, physical job demand, social support, and hazards at work were the factors affecting job stress among health workers and support staff.ConclusionRelevant private hospital groups may utilize the findings of this study to develop a sustainable system of job stress management for health workers and support staff by emphasizing the significance of personal and working factors.