A MODEL OF THE ECONOMIC EFFECTIVENESS OF BUSINESS PROCESS OUTSOURCING AS A TOOL FOR OPTIMIZING THE ORGANIZATIONAL AND MANAGERIAL CONTOURS OF AN ENTERPRISE

The article proposes an organizational and economic model for assessing the economic effectiveness of business process outsourcing that integrates transaction cost economics, agency theory, the resource-based view, and reliability theory of governance systems. It is shown that an excess of internal execution costs over the sum of the vendor price, transaction costs, and agency costs constitutes only a nominal economic potential for outsourcing; a probabilistic interpretation of the organizational maturity index as the dependability of a series governance system allows an analytical derivation of the maturity threshold at which the expected effect of process transfer becomes positive. Based on a comparison of financial-accounting, IT-support, and HR-administrative contours, the article formulates theoretical propositions, applicability criteria, a generalized dependency for the aggregate expected economic effect, and conditions for scaling outsourcing decisions. The scientific novelty lies in the formal integration of an institutional-economic feasibility criterion for process transfer with a probabilistically grounded criterion of organizational readiness for its realization within a unified process-contour model.

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Publication Details

Journal
Moscow Economic Journal
Published
2026-08-14
DOI
https://doi.org/10.55186/2413046x_2026_11_8_109
Primary Topic
Outsourcing and Supply Chain Management
Type
article
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article

A MODEL OF THE ECONOMIC EFFECTIVENESS OF BUSINESS PROCESS OUTSOURCING AS A TOOL FOR OPTIMIZING THE ORGANIZATIONAL AND MANAGERIAL CONTOURS OF AN ENTERPRISE

Ivan Erzin, Diana Haertdinova
Moscow Economic Journal
Outsourcing and Supply Chain Management
article

A MODEL OF THE ECONOMIC EFFECTIVENESS OF BUSINESS PROCESS OUTSOURCING AS A TOOL FOR OPTIMIZING THE ORGANIZATIONAL AND MANAGERIAL CONTOURS OF AN ENTERPRISE

Ivan Erzin, Diana Haertdinova
article en

Abstract

The article proposes an organizational and economic model for assessing the economic effectiveness of business process outsourcing that integrates transaction cost economics, agency theory, the resource-based view, and reliability theory of governance systems. It is shown that an excess of internal execution costs over the sum of the vendor price, transaction costs, and agency costs constitutes only a nominal economic potential for outsourcing; a probabilistic interpretation of the organizational maturity index as the dependability of a series governance system allows an analytical derivation of the maturity threshold at which the expected effect of process transfer becomes positive. Based on a comparison of financial-accounting, IT-support, and HR-administrative contours, the article formulates theoretical propositions, applicability criteria, a generalized dependency for the aggregate expected economic effect, and conditions for scaling outsourcing decisions. The scientific novelty lies in the formal integration of an institutional-economic feasibility criterion for process transfer with a probabilistically grounded criterion of organizational readiness for its realization within a unified process-contour model.

Moscow Economic Journal
Moscow State Forest University (RU), Technology Management Company (United States) (US)
Decent work and economic growth
Openalex Percentile: Top 5%
Outsourcing and Supply Chain Management
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A MODEL OF THE ECONOMIC EFFECTIVENESS OF BUSINESS PROCESS OUTSOURCING AS A TOOL FOR OPTIMIZING THE ORGANIZATIONAL AND MANAGERIAL CONTOURS OF AN ENTERPRISE — Ivan Erzin, Diana Haertdinova · Moscow Economic Journal (2026) | TGRS Research Map | TGRS