CARING: THE HEART OF THE SITUATIONAL LEADERSHIP® MODEL

Abstract Leadership has been an integral part of the author's life, from her earliest years. She notes that her “parents, Sam and Maureen Shriver, built their careers around it. And as the granddaughter of Dr. Paul Hersey, the co‐creator along with Ken Blanchard of the Situational Leadership® Model, first published in the Training and Development Journal in May 1969, the principles of great leadership were always present in my life.” She further notes that she has “dedicated my career to modernizing the Situational Leadership Model to make it more accessible and sharing it with as many people as possible.” She stresses the importance of caring, and how leadership can be expressed in many forms, not just the workplace. “The Situational Leadership Model,” she writes, “gives you a framework, but effective leadership goes beyond that; it comes from the heart. It means being intentional about how you lead and always striving to do better and making sure your people know they can hold you accountable to a high standard of integrity.”