Analyzing the driving forces defining Logistics 5.0: human-centricity, resilience and sustainability in the new industrial era

Purpose The advent of Industry 5.0 has redefined industrial logistics by prioritizing human-centricity, sustainability and resilience alongside technological advancement. This study aims to identify, structure and prioritize the strategic driving forces of Logistics 5.0 adoption. The resulting framework offers organizations a theoretically grounded and actionable roadmap for navigating this transformative paradigm shift. Design/methodology/approach Driving forces were identified through a comprehensive review of the Logistics 5.0 and Industry 5.0 literature, establishing 18 subcriteria across three main dimensions. Expert evaluations were analyzed using the fuzzy set theory-based Decision-Making Trial and Evaluation Laboratory (DEMATEL) method to map interdependencies and prioritize drivers, with results validated through comparative analyses using the fuzzy set theory-based Analytical Hierarchy Process (AHP) and Full Consistency Method (FUCOM). Findings This study highlights a hierarchical, phased transformation pathway. Human-centric drivers, including workforce safety, lean management and human–machine collaboration, constitute foundational prerequisites. Sustainability mechanisms, notably green logistics and circular economy practices, ensure long-term value creation. Resilience enablers, such as digital technologies and data orientation, build adaptive capacity. Technology adoption depends on human and organizational readiness, while green and circular practices secure enduring operational legitimacy and stakeholder confidence. Originality/value This study establishes a framework for Logistics 5.0 by identifying priority sequences. Human-centric drivers form the essential foundation, sustainability practices direct strategic focus and resilience factors enable operational stability. The analysis confirms that workforce well-being and environmental initiatives must precede the technological expansion. These findings provide managers and policymakers with structured guidance for targeted investment and strategic alignment during the transition to Industry 5.0.