The state of communication between technical and subject areas in academic libraries: An exploratory survey

This study explores communication between technical services departments and subject areas in academic institutions. Librarians and library staff with majority responsibilities in technical services or subject areas participated in an online survey about their experiences, perceptions, and opinions related to communication between these areas. Themes emerged around who directs communication, common barriers to good communication, and differences in the perception of communication between technical services areas and subject areas.