LLMs in Medical Education for Autism Caregivers: A Comparative Evaluation of Accuracy, Readability, Actionability, and Neurodiversity-Affirming Language

Background: Family caregivers of children with autism spectrum disorder (ASD) increasingly utilize large language models (LLMs) for health information. This study presents a systematic comparative evaluation of three widely used LLMs as localized ASD health information tools in Saudi Arabia. Methods: Twenty-four clinically validated, caregiver-oriented questions were posed to Google Gemini 1.5 Pro, OpenAI ChatGPT (GPT-4o), and DeepSeek-V3 using a standardized prompt. Three expert raters independently evaluated responses across four dimensions: scientific accuracy, PEMAT-P understandability, PEMAT-P actionability, and neurodiversity (ND)-affirming language. Readability was assessed via Flesch–Kincaid Grade Level (FKGL) and SMOG indices. Non-parametric Kruskal–Wallis tests with post hoc Mann–Whitney U comparisons and one-sample t-tests were applied. Results: Gemini achieved the highest mean accuracy (2.96/3.00), significantly outperforming DeepSeek (p = 0.003, r = −0.37). Accuracy failures across all LLMs clustered on regional epidemiological, genetic risk, and financial inquiries. ChatGPT achieved significantly higher understandability than Gemini (p < 0.001, r = 0.55), while DeepSeek achieved significantly higher actionability than Gemini (p < 0.001, r = 0.59). However, all three LLM scores fell short of the Agency for Healthcare Research and Quality (AHRQ) 80% actionability benchmark (all p < 0.001). All LLMs exceeded patient education readability benchmarks (FKGL ≤ 6, SMOG ≤ 8; all p < 0.001); ChatGPT was the most readable (FKGL = 7.86; SMOG = 9.97) and Gemini the most complex. No model differed significantly on ND-affirming language, defaulting to a mixed medical-affirming register. Conclusions: Evaluated LLMs demonstrated distinct, specialized strengths: Gemini was the most accurate, ChatGPT the most readable, and DeepSeek the most actionable. Importantly, all models failed to meet established consumer education standards for readability and actionability. LLMs require extensive plain-language adaptation and cultural customization. Clinicians must guide families on navigating LLM outputs, particularly concerning country-specific epidemiological, economic, and healthcare service queries.

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Journal
Healthcare
Published
2026-07-16
DOI
https://doi.org/10.3390/healthcare14142137
Primary Topic
Health Literacy and Information Accessibility
Type
article
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article

LLMs in Medical Education for Autism Caregivers: A Comparative Evaluation of Accuracy, Readability, Actionability, and Neurodiversity-Affirming Language

Shoukat Ali Arain, Shahid Akhtar Akhund, Shahmina Naz, Bheemsain Rajpal et al.
Healthcare
Health Literacy and Information Accessibility
article

LLMs in Medical Education for Autism Caregivers: A Comparative Evaluation of Accuracy, Readability, Actionability, and Neurodiversity-Affirming Language

Shoukat Ali Arain, Shahid Akhtar Akhund, Shahmina Naz, Bheemsain Rajpal, Asma Alsaleh, Naheed Haroon Kazi
article en

Abstract

Background: Family caregivers of children with autism spectrum disorder (ASD) increasingly utilize large language models (LLMs) for health information. This study presents a systematic comparative evaluation of three widely used LLMs as localized ASD health information tools in Saudi Arabia. Methods: Twenty-four clinically validated, caregiver-oriented questions were posed to Google Gemini 1.5 Pro, OpenAI ChatGPT (GPT-4o), and DeepSeek-V3 using a standardized prompt. Three expert raters independently evaluated responses across four dimensions: scientific accuracy, PEMAT-P understandability, PEMAT-P actionability, and neurodiversity (ND)-affirming language. Readability was assessed via Flesch–Kincaid Grade Level (FKGL) and SMOG indices. Non-parametric Kruskal–Wallis tests with post hoc Mann–Whitney U comparisons and one-sample t-tests were applied. Results: Gemini achieved the highest mean accuracy (2.96/3.00), significantly outperforming DeepSeek (p = 0.003, r = −0.37). Accuracy failures across all LLMs clustered on regional epidemiological, genetic risk, and financial inquiries. ChatGPT achieved significantly higher understandability than Gemini (p < 0.001, r = 0.55), while DeepSeek achieved significantly higher actionability than Gemini (p < 0.001, r = 0.59). However, all three LLM scores fell short of the Agency for Healthcare Research and Quality (AHRQ) 80% actionability benchmark (all p < 0.001). All LLMs exceeded patient education readability benchmarks (FKGL ≤ 6, SMOG ≤ 8; all p < 0.001); ChatGPT was the most readable (FKGL = 7.86; SMOG = 9.97) and Gemini the most complex. No model differed significantly on ND-affirming language, defaulting to a mixed medical-affirming register. Conclusions: Evaluated LLMs demonstrated distinct, specialized strengths: Gemini was the most accurate, ChatGPT the most readable, and DeepSeek the most actionable. Importantly, all models failed to meet established consumer education standards for readability and actionability. LLMs require extensive plain-language adaptation and cultural customization. Clinicians must guide families on navigating LLM outputs, particularly concerning country-specific epidemiological, economic, and healthcare service queries.

HealthcareVol. 14(14)
Alfaisal University (SA), Ipswich Hospital (AU), Saudi Heart Association (SA), Sina Hospital (IR)
Quality Education
Openalex Percentile: Top 5%
Health Literacy and Information Accessibility
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