Automated Daily Phone Surveys in Older Adults: Feasibility Study in the Multi-Ethnic Study of Atherosclerosis

Background: An ecological momentary assessment (EMA) is a methodological framework designed to capture real-time data in a participant's natural environment, yet its feasibility in older adults, particularly in a large, multisite study, remains underexplored. Objective: This study aims to assess the feasibility of implementing automated daily phone surveys in a large, geographically diverse cohort of older adults. Methods: A total of 1283 participants from the Multi-Ethnic Study of Atherosclerosis (MESA) were enrolled across 6 US field sites. Participants were scheduled to receive 1 automated phone survey per day for 7 consecutive days following a clinic visit. Feasibility was assessed through a dual lens of participant engagement (survey adherence, phone survey duration, and cancellations) and administrative implementation (scheduling errors). Results: Of the 1272 participants who received at least 1 of the 7 phone surveys, high adherence was observed, with 81.84% (1041/1272) completing 5 to 7 surveys. Age was the only demographic characteristic significantly associated with completion (P=.002), as younger participants demonstrated higher adherence. While the median survey duration was 3 (IQR 2-4) minutes, 26.84% (2371/8835) of surveys lasted 5 minutes or longer. However, adherence remained remarkably robust even among participants experiencing these extended durations. Participant-initiated cancellations during the 7-day monitoring period were rare, occurring among 21 of 1272 (1.65%) participants who began monitoring. Administrative scheduling errors were also uncommon, accounting for 37 of the 8835 (0.42%) total scheduled surveys not being delivered. Conclusions: Findings support the feasibility of automated daily phone surveys for collecting repeated real-world data in large, multisite studies of older adults. Future studies should incorporate standardized participant feedback to identify barriers to engagement and support more inclusive, participant-centered adaptations of automated phone-based EMA protocols.

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Publication Details

Journal
JMIR Public Health and Surveillance
Published
2026-07-16
DOI
https://doi.org/10.2196/86333
Primary Topic
Physical Activity and Health
Type
article
Field-Weighted Citation Impact
0.00
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article

Automated Daily Phone Surveys in Older Adults: Feasibility Study in the Multi-Ethnic Study of Atherosclerosis

Kiarri N. Kershaw, Mandy Wong, Shaina J. Alexandria, Norrina B. Allen et al.
JMIR Public Health and Surveillance
Physical Activity and Health
article

Automated Daily Phone Surveys in Older Adults: Feasibility Study in the Multi-Ethnic Study of Atherosclerosis

Kiarri N. Kershaw, Mandy Wong, Shaina J. Alexandria, Norrina B. Allen, Cyanna McGowan, Grace Achepohl, Lauren Hoffer, Sally J Kim
article en

Abstract

Background: An ecological momentary assessment (EMA) is a methodological framework designed to capture real-time data in a participant's natural environment, yet its feasibility in older adults, particularly in a large, multisite study, remains underexplored. Objective: This study aims to assess the feasibility of implementing automated daily phone surveys in a large, geographically diverse cohort of older adults. Methods: A total of 1283 participants from the Multi-Ethnic Study of Atherosclerosis (MESA) were enrolled across 6 US field sites. Participants were scheduled to receive 1 automated phone survey per day for 7 consecutive days following a clinic visit. Feasibility was assessed through a dual lens of participant engagement (survey adherence, phone survey duration, and cancellations) and administrative implementation (scheduling errors). Results: Of the 1272 participants who received at least 1 of the 7 phone surveys, high adherence was observed, with 81.84% (1041/1272) completing 5 to 7 surveys. Age was the only demographic characteristic significantly associated with completion (P=.002), as younger participants demonstrated higher adherence. While the median survey duration was 3 (IQR 2-4) minutes, 26.84% (2371/8835) of surveys lasted 5 minutes or longer. However, adherence remained remarkably robust even among participants experiencing these extended durations. Participant-initiated cancellations during the 7-day monitoring period were rare, occurring among 21 of 1272 (1.65%) participants who began monitoring. Administrative scheduling errors were also uncommon, accounting for 37 of the 8835 (0.42%) total scheduled surveys not being delivered. Conclusions: Findings support the feasibility of automated daily phone surveys for collecting repeated real-world data in large, multisite studies of older adults. Future studies should incorporate standardized participant feedback to identify barriers to engagement and support more inclusive, participant-centered adaptations of automated phone-based EMA protocols.

JMIR Public Health and SurveillanceVol. 12
Northwestern University (US)
Openalex Percentile: Top 9%
Physical Activity and Health
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